Chief Operating Officer
1 day ago
Key Responsibilities1. Enterprise Operations Leadership
- Lead end-to-end daily operations across all verticals (facilities, tourism, concierge, platform)
- Build scalable SOPs, service frameworks, and execution playbooks
- Ensure consistent quality, safety, and customer experience standards
2. National & Regional Expansion
- Drive structured rollout across Malaysia and ASEAN
- Lead onboarding of hotels, senior facilities, and asset partners
- Execute market-entry strategies, localization, and launch readiness
3. Revenue, Unit Economics & Performance
- Own operational P&L, margins, partner yields, and cost discipline
- Define and monitor KPIs: occupancy, GMV, CAC, LTV, conversion rates
- Lead forecasting, budgeting, and operational reporting with Finance
4. Technology & Platform Operations
- Oversee daily performance of the booking platform, PMS, ERP, and concierge integrations
- Coordinate with product, engineering, and vendors for operational reliability
- Ensure cybersecurity, data integrity, automation, and uptime standards
5. Governance, Licensing & Risk
- Ensure compliance across aged care, healthcare, hospitality, consumer protection & data laws
- Build audit frameworks, licensing management, and regulatory readiness
- Prepare the company for institutional investment, PE entry, and IPO standards
6. Leadership, Hiring & Culture
- Build and lead multi-disciplinary teams across operations, service, partnerships & tech
- Establish OKRs, performance scorecards, and leadership pipelines
- Drive accountability, execution discipline, and ownership culture
7. Strategic Partnerships & JV Execution
- Lead large-scale partnerships with developers, hospitals, insurers & asset owners
- Structure management contracts, operating JVs, and commercial alliances
- Represent the company in strategic negotiations and high-level stakeholder management
Required Experience & Background
- 10–15+ years
senior leadership experience in: - Healthcare, Senior Living, Hospitality, PropTech, TravelTech, or Marketplace Platforms
- Demonstrated experience scaling:
- Multi-location businesses
- Platform-driven ecosystems
- Asset-light operating models
- Strong command of:
- Financial discipline
- Operational governance
- Cross-functional execution
- Experience working directly with founders, boards, and investors
Preferred Profile
- Former
COO, Regional GM, Operations Director, or Business Head - Exposure to:
- Senior living / healthcare services
- Hotels / serviced residences / platforms
- Super-apps or marketplace ecosystems
- Prior IPO, M&A, or Private Equity-backed experience is a strong advantage
Core Leadership Traits
- Builder-first mindset (not corporate-only)
- High ownership & execution discipline
- Data-driven, calm under pressure
- Commercially sharp yet impact-focused
- Strong people leader with scaling experience
Compensation & Upside
- Competitive
Executive Package - Performance-based bonuses tied to:
- Platform GMV
- Regional rollout milestones
- EBITDA and margin growth
Why This Role Matters
- You will lead one of Asia's most ambitious
Silver Economy platform ecosystems - You will shape how
ageing, healthcare, travel & technology
converge - You will operate at the intersection of:
- Impact
- Profitability
- Regional scale
- Legacy-building
-
CFO (Chief Financial Officer)
7 days ago
Petaling Jaya, Selangor, Malaysia Sinergia Talents Full time 120,000 - 240,000 per yearCHIEF FINANCE OFFICERChief Financial Officer (CFO) responsible for managing the company's financial operations and strategies. CFO oversee financial planning, budgeting, cash flow management, and financial reporting, ensuring the company's financial health and alignment with its strategic goals. The CFO also plays a key role in risk management and...
-
Chief Design Officer
7 days ago
Petaling Jaya, Selangor, Malaysia Bjak Full time 120,000 - 180,000 per yearChief Design Officer (CDO)Location: Malaysia (Hybrid)Type: Full-TimeAt BJAK, design is central to how we communicate, engage users, and drive business impact. We're looking for a Chief Design Officer to lead our design strategy, elevate the BJAK brand, and build a world-class creative team.As CDO, you will lead design across product, marketing, and brand,...
-
Chief Design Officer
7 days ago
Petaling Jaya, Selangor, Malaysia BJAK Full time 150,000 - 200,000 per year*Chief Design Officer (CDO)Location:*Malaysia (Hybrid)Type:Full-TimeAtBJAK, design is central to how we communicate, engage users, and drive business impact. We're looking for aChief Design Officerto lead our design strategy, elevate the BJAK brand, and build a world-class creative team.As CDO, you will lead design acrossproduct, marketing, and brand,...
-
Executive Assistant to Chief Executive Officer
24 hours ago
Petaling Jaya, Selangor, Malaysia Zertopia Full timeCompany DescriptionZertopia provides comprehensive interactive marketing and advertising services for companies of all sizes, ranging from large brands to start-ups. Our offerings include digital signage, paid and organic search marketing, social media marketing, mobile marketing, email marketing, and video commercial production, among others. We aim to...
-
Chief Operating Officer
7 days ago
Petaling Jaya, Selangor, Malaysia Hunters International Full time 18,000 per yearAbout the company:Our client is a company incorporated in Malaysia that has for the past two decades been the leading systems integrator of choice and systems solution provider in the field of industrial automation for Siemens Simatic PLC S5, PLC S7, Siemens Drives, Simatic WinCC HMI, and others.Job Description:Overall operational project...
-
Group Chief Finance Officer
7 days ago
Petaling Jaya, Selangor, Malaysia Alpha IVF Group Berhad Full time 250,000 - 500,000 per yearAbout the RoleWe are seeking a visionary and strategic Group Chief Finance Officer (GCFO) to join Alpha IVF Group Berhad. As a key member of our Group Key Senior Management Team, you will be the architect of our financial strategy across our rapidly expanding regional footprint spanning Malaysia, Singapore, Philippines, Indonesia, China, and future ASEAN...
-
Petaling Jaya, Selangor, Malaysia Alliance Bank Malaysia Berhad Full timeResponsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank's strategic objectives.Responsible as relief in absent of Service & Operations Manager (SOM).Responsible as Chief Cashier/Relief Chief Cashier in the branch to manage daily branch's cash...
-
Payroll Officer
24 hours ago
Petaling Jaya, Selangor, Malaysia Le Meridien Petaling Jaya Full time· Prepare cashier exchanges daily and on a timely basis.· Prepare daily bank deposits on timely and accurate basis.· Prepare and present specific financial data to the Assistant Financial Controller's office daily.· Check all cashiers' float regularly.· Complete any special projects assigned by the Assistant Financial Controller on a timely basis.·...
-
officer operations
7 days ago
Petaling Jaya, Selangor, Malaysia MYEG SERVICES BERHAD Full time 20,000 - 24,000 per yearWORK LOCATION: ZETRIX TOWER, DAMANSARA PERDANAOfficer, Operations is responsible for overseeing the management, processing, and safe handling of security documents. This role involves monitoring stock levels, coordinating logistics with security service providers, maintaining accurate records, and ensuring compliance with internal procedures and JPJ...
-
Distribution Operations Officer
5 days ago
Petaling Jaya, Selangor, Malaysia LNT EXPRESS SDN. BHD. Full time 30,000 - 60,000 per yearJob Title: Logistic Operations OfficerLocation: Petaling Jaya, SelangorCompany: LNT Express Sdn BhdJob Responsibilities:Supervise daily warehouse activities including parcel storage, sorting, and dispatch to ensure smooth and efficient operations while minimizing losses.Collaborate closely with customers and internal teams to quickly resolve delivery and...