Clinic Manager

2 weeks ago


Teluk Panglima Garang, Selangor, Malaysia Somerset Healthcare Full time 90,000 - 120,000 per year

Company Description

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Role Description

This is a full-time on-site role as a Clinic Manager at Somerset Healthcare Sdn Bhd located in Telok Panglima Garang. The Clinic Manager will be responsible for overseeing day-to-day clinic operations, ensuring high standards of customer service, managing budgets, and coordinating medical and administrative staff. The role also involves implementing and maintaining training programs for staff, developing and enforcing clinic policies, and collaborating with healthcare professionals to enhance patient care and clinic efficiency.

Key Responsibilities

  1. Payroll & HR Administration

Manage end-to-end payroll processing, including salary calculations, statutory deductions (EPF, SOCSO, EIS, PCB), and timely disbursement.

Maintain accurate employee records including attendance, leave, and overtime.

Ensure compliance with Malaysian labor laws and regulations.

Coordinate with HR for new hires, exits, and benefits administration.

  1. Inventory Tracking & Procurement

Monitor and maintain clinic inventory (medical supplies, pharmaceuticals, consumables, office equipment).

Implement stock tracking systems with reorder alerts to prevent shortages.

Negotiate with vendors for competitive pricing and ensure timely restocking.

Conduct periodic audits to identify discrepancies or wastage.

  1. Bookkeeping & Accounting

Maintain daily financial records including income, expenses, and petty cash.

Reconcile bank statements, vendor accounts, and patient billing.

Prepare monthly management accounts, cash flow reports, and budget variance analyses.

Support external accountants/auditors for statutory reporting and tax compliance.

  1. Clinic Operations & Compliance

Support doctors in scheduling, billing, and insurance claims processing.

Ensure adherence to the Private Healthcare Facilities and Services Act (PHFSA 1998), MOH requirements, and internal SOPs.

Implement cost-control measures and recommend efficiency improvements.

Liaise with regulatory bodies and external partners when necessary.

  1. Optional Nursing-Related Responsibilities (if applicable)

Assist in basic patient triage, vital signs monitoring, and record-keeping.

Oversee infection control and sterilization protocols within the clinic.

Support doctors with minor procedures or treatments when required.

Train and supervise clinical assistants or nursing aides.

Ensure proper storage and handling of medications and vaccines.

Qualifications

  • Strong Customer Service and Communication skills
  • Experience in Budgeting and financial management
  • Background in Medicine or healthcare management (optional)
  • Proficiency in staff Training and development
  • Excellent organisational and leadership abilities
  • Ability to work efficiently and effectively in a fast-paced environment

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