Insurance Operation Analyst
2 days ago
Job Title:
Insurance Operations Analyst
- Salary:
RM 3,800 - Location:
Kuala Lumpur - Contract Duration:
12 months - Working Hours:
9:00 AM – 6:00 PM, Monday to Friday - Interview Type:
Face-to-face
Job Title:
Insurance Operations Analyst
Requirements:
- Basic understanding of insurance procedures and regulatory requirements.
- Ability to support brokers and internal teams with day-to-day operations.
- Willingness to learn and develop skills under supervision.
Skills / Qualifications:
- Strong attention to detail and accuracy.
- Good communication and coordination skills.
- Basic reporting and data-entry ability.
- Analytical thinking and problem-solving skills.
- Ability to work with internal systems and maintain documentation.
- Time management skills to meet SLAs and KPIs.
Job Description (JD):
- Prepare internal reports and maintain accuracy in internal databases.
- Support operational targets, SLAs, and KPIs.
- Produce and track invoices, pricing estimates, and related documentation.
- Handle basic insurance transaction or operational inquiries.
- Support risk identification processes and compliance requirements.
- Assist senior team members with projects and performance reporting.
- Manage basic claims-related queries and ensure smooth workflow.
- Ensure high-quality service delivery and adherence to operational standards.
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