Insurance Operation Analyst

2 days ago


Greater Kuala Lumpur, Malaysia Lancesoft Malaysia Full time 40,000 - 50,000 per year

Job Title: Insurance Operations Analyst

  • Location:
    Kuala Lumpur
  • Contract Duration:
    12 months
  • Working Hours:
    9:00 AM – 6:00 PM, Monday to Friday
  • Interview Type:
    Face-to-face

Job Title:

Insurance Operations Analyst

Requirements:

  • Basic understanding of insurance procedures and regulatory requirements.
  • Ability to support brokers and internal teams with day-to-day operations.
  • Willingness to learn and develop skills under supervision.

Skills / Qualifications:

  • Strong attention to detail and accuracy.
  • Good communication and coordination skills.
  • Basic reporting and data-entry ability.
  • Analytical thinking and problem-solving skills.
  • Ability to work with internal systems and maintain documentation.
  • Time management skills to meet SLAs and KPIs.

Job Description (JD):

  • Prepare internal reports and maintain accuracy in internal databases.
  • Support operational targets, SLAs, and KPIs.
  • Produce and track invoices, pricing estimates, and related documentation.
  • Handle basic insurance transaction or operational inquiries.
  • Support risk identification processes and compliance requirements.
  • Assist senior team members with projects and performance reporting.
  • Manage basic claims-related queries and ensure smooth workflow.
  • Ensure high-quality service delivery and adherence to operational standards.


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