Sales Coverage Support

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia PA Recruitment (KL) Sdn Bhd Full time

Job Responsibilities:

  • Working with the Sales team to clarify the support required
  • Determining the most effective deployment of the Sales Support Analysts
  • Supporting in the resolution of the most complex issues and direct the handling of the most sensitive client support interactions
  • Ensuring adherence to applicable internal policies and external legal/regulatory frameworks
  • Partnering with sales coverage team, origination, trading, client services, operations staff and with other business areas to both gather information and direct client enquiries

Job Requirements:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum 3–5 years of experience in sales support, client services, or operations within the banking or financial services industry.
  • Strong understanding of sales processes, client onboarding, and support functions.
  • Excellent communication and stakeholder management skills, with the ability to interact effectively across multiple teams (Sales, Operations, Trading, and Client Services).
  • Proven ability to handle complex client issues with professionalism and discretion.
  • Strong problem-solving and analytical skills, with a proactive approach to issue resolution.
  • Good understanding of internal control frameworks and regulatory compliance requirements.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word); experience with CRM or financial systems is an added advantage.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Able to work under contract basis.

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