ServiceNow ITOM Developer/Lead

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solution Full time 80,000 - 120,000 per year

ServiceNow Technical Lead (ITSM / ITOM)

Responsibilities:

  • Lead multiple ServiceNow ITSM service implementation projects, ensuring timely delivery and adherence to client requirements
  • Manage at least one full-cycle ITOM implementation, including Discovery, Event Management, and Service Mapping
  • Develop and maintain ServiceNow scripts, primarily using Javascript, to customize and optimize platform functionalities.
  • Implement ServiceNow integrations leveraging OOD Service Integration capabilities and Web Services.
  • Collaborate with cross-functional teams to gather requirements, design solutions, and provide technical leadership throughout the project lifecycle.
  • Apply Agile methodologies to manage project deliverables and support a culture of continuous improvement.
  • Ensure secure and reliable platform performance by integrating LDAP, VPN, and SSL components.
  • Conduct thorough testing and debugging to guarantee high-quality deliverables and system reliability.
  • Maintain working knowledge of the ServiceNow ecosystem, including common applications and integration approaches.

Skill Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 4–6 years of professional experience in ServiceNow solution implementation
  • Proven track record of leading ITSM ServiceNow implementation projects
  • Hands-on experience in ITOM implementation, including Discovery, Event Management, and Service Mapping.
  • Proficient in JavaScript and ServiceNow scripting.
  • Demonstrated experience with ServiceNow OOD Service Integration and Web Services.
  • Strong understanding of Agile project management methodologies.
  • Familiarity with LDAP, VPN, and SSL components.
  • Excellent problem-solving, testing, and debugging skills.
  • Effective communication and stakeholder management abilities.
  • Knowledge of the ServiceNow applications ecosystem and integration techniques.

ServiceNow ITOM Developer

Experience:
4–6 years (minimum 4+ years in ServiceNow solution implementation)

Key Responsibilities

  • Implement ServiceNow ITOM solutions, including
    Discovery
    ,
    Event Management
    , and
    Service Mapping
    (at least one project in each area).
  • Lead and deliver ServiceNow platform implementations across multiple projects.
  • Develop and customize ServiceNow applications using
    JavaScript
    and
    ServiceNow scripting
    .
  • Configure and implement ServiceNow integrations using
    OOTB Service Integration capabilities
    .
  • Collaborate with stakeholders to gather requirements and provide technical solutions.
  • Ensure adherence to project methodologies, including
    Agile
    practices.
  • Perform testing, debugging, and troubleshooting to ensure quality deliverables.

Required Skills

  • Strong experience in
    ServiceNow ITSM
    implementations (minimum 3–4 projects).
  • Hands-on experience with
    ServiceNow ITOM modules
    (Discovery, Event, Service Mapping).
  • Proficiency in
    JavaScript
    and ServiceNow scripting.
  • Working knowledge of
    Web Services
    (SOAP, REST) and integrations.
  • Familiarity with
    LDAP
    ,
    VPN
    , and
    SSL components
    .
  • Excellent problem-solving skills and ability to communicate with both technical and non-technical stakeholders.
  • Knowledge of common ServiceNow applications and ecosystem.
  • Strong understanding of
    Agile methodologies
    .

  • ServiceNow Lead Developer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solution Full time

    Lead multiple ServiceNow ITSM service implementation projects, ensuring timely delivery and adherence to client requirementsManage at least one full-cycle ITOM implementation, including Discovery, Event Management, and Service MappingDevelop and maintain ServiceNow scripts, primarily using Javascript, to customize and optimize platform...

  • ServiceNow Architect

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Unison Group Full time 150,000 - 250,000 per year

    We are seeking a highly experienced ServiceNow Architect with a strong background in the financial services industry. The ideal candidate will lead the design and implementation of ServiceNow solutions, focusing on IT Asset Management (ITAM), IT Operation Management (ITOM), and Certificate Lifecycle Management, ensuring compliance with financial regulations...

  • ITSM/ITOM Tools Senior Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time 80,000 - 120,000 per year

    Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise...

  • Software Developer

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Avensys Consulting Full time

    #We're HIRING ServiceNow Developer##If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from youOur client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven"ServiceNow Developer" position.This is an exciting opportunity to expand your...

  • Enterprise Account Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ServiceNow Full time 90,000 - 120,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow PPM Developer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tentacle Infotech Full time

    Job Title: ServiceNow PPM Developer / ConsultantKey ResponsibilitiesSolution Development & ConfigurationPlan and implement ServiceNow PPM upgrades, enhancements, and new module configurations.Design and configure ServiceNow PPM modules including Project, Demand, Resource, Timesheet, and Financials.Develop workflows, business rules, client scripts, UI...

  • Senior ServiceNow Consultant, OT

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time 90,000 - 120,000 per year

    Join us in this role where you will play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.Welcome to ServiceNow TeamYou'll be part of Process Automation Platform Team where you, together with your...

  • Cluster Lead

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Yoda Tech Full time 90,000 - 120,000 per year

    Hiring: Cluster Lead – Application ManagementLocation: Kuala Lumpur, MalaysiaEmployment Type: Full-TimeWork Mode: HybridCompany DescriptionYoda Tech Pte. Ltd., based in Singapore, aims to divide digitalization into smalllogical Micro initiatives with ready-to-use Micro-bots. This approach reduces IToperations spend while focusing on automating and...

  • Business Development Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Career International 科锐国际 Full time 80,000 - 120,000 per year

    Key Account Sales Manager - MalaysiaCompany profiles:A leading company in the field of IT operations monitoring and observability in China and the first A-share listed company in China's application performance monitoring and observability sector. It's has consistently ranked first in market share and focuses on building a user-centered, simple, efficient,...

  • Software Engineer

    4 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time

    Description Software Engineer in ServiceNow team, Product Support Services    About Us:  At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their...