Operation Manager

Your MissionThink of yourself as the ultimate behind-the-scenes hero—the person who makes sure our Business Development Managers can focus on winning deals while you keep the engine running smoothly. As our Inside Sales Operations Coordinator, you'll be the go-to partner for our travel agency network, handling everything from bookings and quotes to...

We are recruiting an IT Manager for a portfolio company, an Asian cruise hospitality company. The IT Manager will report to the CEO and oversee all onboard IT infrastructure and systems, including those supporting guest services, gaming operations, and marine connectivity. This role is based onshore in Johor during the pre-launch and refit period, and will...

OverviewWe are hiring energetic, relationship-focused Sales Managers to help grow a portfolio of high-value guests for a new lifestyle cruise launching in 2025. This role centers on guest acquisition, personalized hospitality, and building long-term repeat visitation. Sales Managers play a key role in guest recruitment, relationship management, and...

Role SummarySupport the Finance team in managing room revenue performance by controlling inventory, monitoring demand, maintaining pricing and availability, and producing analytical reports that guide commercial and operational decisions. The role ensures accurate room availability, healthy occupancy, and disciplined revenue practices.Key Responsibilities...

Job OverviewThe Customer Service Lead is responsible for managing all aspects of guest relations and support, ensuring a seamless, responsive, and high-quality experience for all passengers and partners engaging with the company off-ship. This role oversees the entire customer-facing communication ecosystem—including helpdesk, ticketing, inquiries,...

OverviewWe're looking for a data-driven, commercially minded Analyst to support marketing and guest engagement performance tracking for a new lifestyle cruise line. This role will build dashboards, analyze campaign ROI, monitor revenue and engagement trends, and help optimize pricing, entertainment, and channel performance. You'll work closely with...

OverviewWe are seeking an experienced and highly driven Sales Lead to own revenue generation across digital and physical channels for Southeast Asia's newest lifestyle cruise experience. This role will build and manage the sales pipeline spanning OTAs, travel agents, corporate groups, and ticket counters. You'll work closely with the Head of Marketing &...

Position OverviewThe Audio-Visual (AV) Technician is responsible for the setup, operation, maintenance, and technical integrity of all onboard audio, lighting, video, and broadcast systems across entertainment and public venues. This role supports the full spectrum of shipboard entertainment — including live bands, DJs, theatrical performances, KTV...

Job OverviewThe Customer Service Executive serves as the first point of contact for guests, partners, and travel agents in all customer-facing communications. This role is responsible for handling inquiries, bookings, complaints, and feedback through phone, email, and digital channels, ensuring every interaction reflects the company's hospitality standards...

OverviewWe're seeking a driven Marketing Executive to support cruise marketing campaigns, brand partnerships, and commercial operations in the lead-up to and following our cruise's December 2025 launch. You'll work closely with the marketing, design, and operations teams to help bring the brand to life across digital, offline, and experiential channels.Key...