IT Support Engineer

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time 2,500 - 30,000 per year
  • Knowledge of computer system, printer and network equipment.
  • Monitor and maintain performance of computer systems and networks.
  • Knowledge of Microsoft Windows Active Directory environment.
  • Knowledge of email account setup and configure user permissions for various applications.
  • Provide technical support and troubleshooting of hardware, software and network problems to the End User Computing (EUC).
  • Ability to communicate with end users and provide multitasking supports.

Perform daily IT system health check.

  • Ensure IT requests and incidents are accurately tracked and meet SLA.

Liaise with IT vendors and matters related to hardware, software and maintenance services.

  • Research and review on IT technology to improve operation productivity.
  • Maintains quality service by establishing and enforcing organization standards.
  • Note: Must be willing to support after working hours as and when required.

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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