Social media

3 days ago


Ipoh, Perak, Malaysia AL MATHAAM SYED CORNER Full time 45,000 - 64,500 per year
Key Responsibilities
1. Social Media Management
  • Manage company social platforms:

  • Facebook

  • Instagram
  • TikTok
  • YouTube
  • WhatsApp Broadcast
  • Develop and execute monthly social content calendar.
  • Schedule and publish content according to campaign plans.
  • Monitor comments, messages, audience sentiment, and response rate.
2. Content Development
  • Create engaging and conversion-based content:

  • Posters & digital visuals

  • Short videos/Reels/TikTok content
  • Captions, copywriting, marketing scripts
  • Storyline for video shooting
  • Work with in-house creative team, videographers, influencers, or agencies.
3. Marketing Campaign Execution
  • Support online & offline marketing activities:

  • Product launches

  • Promotional campaigns
  • Brand awareness activities
  • Seasonal campaigns & festive marketing
  • Assist in advertising plans for Meta, TikTok, or Google Ads.
4. Influencer & Collaboration
  • Identify KOLs, influencers and community partners for marketing collaboration.
  • Manage content collaboration execution and tracking.
5. Customer Engagement
  • Respond professionally to enquiries, complaints, and DMs based on brand tone.
  • Coordinate community engagement activities and loyalty programmes.
6. Analytics, Insights & Reporting
  • Track performance metrics:

  • Reach

  • Engagement
  • Follower growth
  • CTR, CPM, CPA
  • Prepare weekly/monthly dashboard and provide improvement recommendations.
7. Market Research
  • Analyse competitor content, ad styles, and latest social trends.
  • Monitor emerging platforms, trending content formats, and AI marketing tools.
8. Coordination & Branding Support
  • Support brand visuals, design requests, and marketing materials.
  • Coordinate with internal departments for campaign alignment and execution.

  • Social Media

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