Chinese Customer Service Executive

About KKdayKKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover,...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

KEY RESPONSIBILITIESRespond promptly and professionally to customer enquiries received via digital marketing platforms, email, phone calls, and other communication channels, ensuring accurate and consistent information is provided.Proactively follow up on enquiries, manage customer interactions, and support the sales process to achieve successful deal...

ResponsibilitiesAbout the TeamThe livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and it creates a new channel for our creators to show themselves.As part of the LIVE Traffic & Ecosystem team, the Customer Service Excellence team...

What You'll Doing:Handle daily customer's order fulfilment, and a strong commitment to ensure delivery in a timely and accurately manner.Handle daily customers' incoming and outgoing calls, emailing.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Follow up to ensure...

Providing information about products and services including pricing, availability, delivery options, and order statusProviding customer support via email, phone, or social media channels such as Facebook or TwitterResponding to questions about products, shipping, returns, exchanges, and other topicsProviding customer service and troubleshooting issues with...

About KKdayKKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover,...

OCBC is seeking a dynamic and strategic Marketing & Communications to spearhead initiatives targeting Chinese businesses and corporates entering and expanding in Malaysia.This role is pivotal in positioning OCBC as the preferred banking partner for this segment, driving market entry strategies, building long-term relationships, and executing impactful media...

Handle customer inquiries via email and live chat promptly and professionally.Provide accurate information about our services and assist customers in making informed decisions.Resolve customer issues, complaints, and concerns in a timely and effective manner.Maintain a high level of customer satisfaction by delivering excellent service and personalized...

About the RoleWe're looking for energetic and people-oriented individuals to join us as Customer Solutions Executive. In this role, you'll be the trusted point of contact for clients in Singapore — proactively reaching out, understanding their concerns and guiding them toward the right solutions. It's about building relationships, offering clear advice and...