Customer Service cum Admin

1 day ago

Petaling Jaya, Selangor, Malaysia Property Genie Sdn Bhd Full time 25,000 - 30,000 per year

We are looking for a proactive and organized Customer Service cum Admin to support our daily operations and provide excellent service to our clients. If you're good with people, tech-savvy, and can keep things running smoothly, we'd like to hear from you.

Key Responsibilities

1. Respond to inquiries via phone, email, and messages promptly

2. Monitor and review customer property listing performance

3. Provide product/service information and resolve any customer issues

4. Track and update customer account status and payments

5. Maintain and organize company records and documents

6. Assist in preparing bills and invoices (experience with AutoCount is a plus)

7. Support daily office operations and general admin tasks

8. Liaise with clients and offer basic support or clarification as needed

9. Perform other duties as assigned by the manager

Requirements

1. Minimum SPM qualification or higher

2. Good communication skills in English, both written and spoken

3. At least 1 year of experience in admin or customer service roles is a plus

4. Comfortable using computers, CRM systems, and tech tools

5. Proficient in Microsoft Office (Excel and Word)

6. Able to multitask, stay organized, and manage time well

7. Team player with a positive attitude who can also work independently

8. Own transport and willing to travel when needed

Interested applicant can submit application with your updated resume. Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: From RM2,500.00 per month

Benefits:

  • Maternity leave
  • Parental leave

Application Question(s):

  • Are you okay with repetitive tasks like data entry or document sorting?
  • Are you open to working on-site/in-office?

Work Location: In person

Expected Start Date: 08/01/2025

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