Inbound Customer Service

Customer Service ExecutiveJob Type: 1 Year (Renewable)Working Day's: 5 days' work, 2 days off (9 hours working per day)Working Hours: RotationalLocation: Crystal Plaza, Petaling Jaya (LRT Asia Jaya).Menara AA, Kuala Lumpur (MRT Tun Razak Exchange).Role Function:* Attend to inbound calls in a contact centre environment.* Able to provide a high service level...

Job ResponsibilitiesHandle inbound and outbound calls to support vehicle insurance renewals.Gather customer information to prepare quotations and process renewals.Assist customers with payment procedures and ensure accurate processing.Address customer inquiries and provide courteous after-sales support.Follow up on company-provided leads and approach...

Customer Service Agents – Call Center Digital Banking -SG ( Inbound )Intake date: 5th January 2026Comprehensive training providedCareer growth opportunitiesFriendly, supportive team environmentWorking Location: Petaling Jaya, Section 16 (Walking distance from MRT Phileo Damansara Station)Working Hours:24/7 rotational shifts (5 working days, 2 rotational...

Some of the Perks Working with Us:Fast Career GrowthAnnual Performance Bonus & IncrementMedical, Optical & Dental BenefitsUnlimited Refreshment Pantry CornerWork Life Balance – Flexible WFH ArrangementComprehensive Insurance – GHS & Group Personal Accident coverageEducation Sponsorship - Invest in your futureFriday Relaxing / Employee Engagement...

Customer Service Representative – Utility ServicesLocation: Petaling JayaEmployment Type: Full-Time, 12-Month ContractAbout the RoleWe are hiring Customer Service Representatives to join a leading utility service provider in Malaysia. You will handle customer enquiries via phone, email, or social media, providing excellent service while following company...

Customer Service Agents – Call Center | InboundLocation:Petaling Jaya, Section 16 (Walking distance from MRT Phileo Damansara Station)Working Hours:5 working days/week with 2 rotational off days (between Monday - Sunday)Rotating Shifts:Morning: 7:30 AM – 4:30 PMAfternoon: 1:30 PM – 10:30 PM (Afternoon Shift Allowance Provided)Night: 10:15 PM – 7:45...

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.• To exceed customers expectation in terms of customer service & accurate information.• Work in a team to achieve the required KPI elements and SLA.

LOCATION:Menara Dana 13, Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10 minutes walking)FREE shuttle service transport from the LRT station to the Office based on the selected schedule.JOB SCOPE:Attending to inbound, live chats, and emailsRespond to customers' general queries, complaints/feedback in a timely and accurate wayManage...

Pay: RM 2,200.00 – RM 3,000.00 per monthJob Type: Full-time, PermanentJob DescriptionMake and receive customer calls to explain car and motorcycle insurance renewal benefits.Use prepared scripts to explain product features, pricing, and advantages.Persuade and negotiate with customers to recommend suitable insurance plans.Prepare and email accurate...

Job ResponsibilitiesMake or receive calls with customers to share and explain vehicle insurance renewal.Gather customer details to prepare quotations and help with insurance renewals.Guide customers through the payment process and make sure everything goes smoothly.Answer customer questions and provide friendly after-sales support.Follow up with leads from...