admin - collection centre

2 weeks ago


Ampang, Selangor, Malaysia Medivest Linen Care Full time 18,000 - 30,000 per year

We are looking for a responsible and friendly Collection Centre Staff member to join our AERO SPARKLE- De'Campus outlet team. You will be the first point of contact for customers dropping off and picking up laundry. Your role is crucial in ensuring smooth operations, excellent customer service, and timely handling of laundry items.

  • Greet customers and assist with laundry drop-off and pick-up
  • Record customer details and laundry items accurately in the system or logbook
  • Tag and label laundry items for identification
  • Collect payments and issue receipts
  • Handle cash and maintain accurate daily records
  • Coordinate with the main laundry processing centre for pickups and deliveries
  • Inspect incoming and outgoing laundry for damages or missing items
  • Maintain cleanliness and organization of the collection centre
  • Address customer inquiries and resolve complaints professionally
  • Follow all hygiene and safety guidelines
  • Minimum SPM or equivalent preferred
  • Basic computer knowledge
  • Good communication and interpersonal skills
  • Honest, responsible, and punctual
  • Able to work independently with minimal supervision
  • Previous experience in customer service or laundry services is an advantage
  • Willing to work on weekends and public holidays

Job Types: Full-time, Contract

Contract length: 24 months

Pay: RM1, RM2,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Work Location: In person



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