Senior Analyst, Sales Support

Come join us

As Sales Support, you will contribute to the development and implementation of processes and tools to support decisions and sales growth. You will foster an environment that enables sales and proposal fulfilment efficiently, support account plans, and modify processes to exceed customer expectations. Additionally, you will develop management decision tools, provide pipeline reporting, and maintain a well-organized information management system. Together we do what matters.

Skills and experiences

• Must be fluent in Japanese (reading, writing, and speaking), JLPT 2 or Japan University Graduate
• English proficiency is also required for communication with global teams.
• Bachelor's degree in business, Finance, Economics, Liberal Arts or related field
• 5+ years experience in IT industry or relevant area of business
• Good track record in successfully and efficiently delivering projects
• Strong problem-solving and analytical skills, with the ability to work independently.
• Demonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric culture

About you

Characteristics that demonstrate success for this role:

• Interpersonal / communication skills
• Growth mindset / adaptability
• Passion for technology
• Organization and attention to detail
• Proactive mindset with a willingness to learn and take initiative
• Excellent written and verbal communication

What you'll do

Sales Support

• Collaborate with internal stakeholders including senior leaders such as Business Development Leads, Practice Leads, and Finance leadership throughout the sale process to understand business requirements and help shape successful deal outcomes.
• Provides input on staffing and skill requirements to ensure effective service delivery and alignment with project objectives.
• Supports sales efforts by identifying and pursuing additional business opportunities to support revenue growth and maximize value realization.
• Leverages data to communicate business impact, uncovering key insights that drive decision-making and inform strategic initiatives.
• Maintains an organized and efficient information management system to enable timely access, accurate record-keeping, and ease of information retrieval.

Operational Excellence

• Ensures timely and accurate completion of operational tasks and readiness activities, in alignment with Avanade policies, compliance requirements, and procedures (e.g., Avanade Services Agreement, Code of Business Ethics, Ethics and Compliance, and Terms of Use & Data Privacy Notice).
  Serves as a role model and provides guidance to team members on operational execution, readiness, and adherence to compliance standards.

Process Improvement

• Identifies opportunities for automation, streamlining workflows, and optimizing resource allocation to improve service delivery and client satisfaction.
• Collaborates with cross-functional teams to implement process changes, ensuring alignment with organizational goals and industry best practices.
• Analyzes data and performance metrics to measure the impact of improvements and ensures sustainable long-term benefits.
• Leads initiatives to refine workflows, fostering a culture of continuous improvement within the team.

Enjoy your career

Some of the best things about working at Avanade

• • Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
  Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits

Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise . You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one