Order to Cash Specialist
2 weeks ago
Inviting applications for the role of OTC – Management Trainee
In this role, The Subject Matter Expert (SME) is responsible for leading initiatives and working with cross-functional teams or the client to execute on changes that are aligned with the strategy, stakeholders, and goals of the company. The SME is responsible for all day-to-day activities of the operational systems and processes (AR management functions)
Responsibilities
- Understand and be able to clearly articulate all OTC processes and policies specific to the portfolio.
- Perform activities such as collections, cash app, deduction management, credit management, contract management
- Collaborate with cross-functional teams including but not limited to Automation, Training, Quality to ensure processes & policies are working effectively.
- Participation in system projects, coordinate and organize activities ensuring timely and quality completion of assigned activities including UAT and implementations.
- Ensure operational risks are identified and work on corrective actions, including but not limited to Dunning, Statements, Unapplied Cash & Credits
- Monitor collection performance concerning effective utilization of systems and perform collection actions to ensure targets are met
- Identify & coordinate process improvement initiatives
- Participate in governance meetings at country / region level. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
- Accomplish all responsibilities in line with Genpact's compliance and integrity requirements.
- Ad hoc reporting capabilities
- Data analysis and interpretation as required
Minimum qualifications
- Bachelor's degree in Finance / Economics / Systems or equivalent work experience
- SAP knowledge (S4Hana preferably)
- Outstanding MS Excel capabilities
- Japanese / Korean Language will be a plus (Additional Language Allowance)
- Receivables and credit management experience
- Experience in Six Sigma and Lean methodology is a plus
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