Operations - Customer Relationship Coordinator

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia 1 Pavilion Property Consultancy Sdn Bhd Full time 40,000 - 60,000 per year

Duties & Responsibilities:


• Assist in pre-Vacant Possession (VP) preparation – key pouches, VP kits, pre-VP defects compilation for submission to main contractor and preparation of utilities meter reading documentation.


• Assist in conducting pre-inspection for M&E items before VP and ensure units are in excellent condition before VP.


• Assist in coordinating defect rectification works to ensure all defects filed are rectified within the stipulated time frame.


• Attend joint-inspection with Owners and attend to minor unit M&E issues.


• Liaise with relevant departments, including project management, main contractors to communicate defect details, follow up and coordinate rectification efforts.


• Manage / handle keys received from Owners for DNF rectification works by main contractor


• Prepare and maintain Unit M&E Assistance Form


• Assist in ensuring complaints are closed and signed off by relevant parties within stipulated time frame


• Assist in obtaining regular updates from Project and Contractor on rectification status


• Any other duties as may be assigned from time to time by the Superior.

Requirements:

  • Minimum Diploma holder in any field.
  • Must possess at least 2 years relevant experience.

Skills & Knowledge Required:


• Excellent communication and interpersonal skills.


• Good technical / M&E knowledge is essential for this role


• Pleasant personality


• Team player with effective collaboration skills.


• Knowledge of Mandarin is highly advantageous.

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