Key Account Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time 14,400 - 120,000 per year

Position Title: Key Account Manager (IT Network)

Location: Aurora Place, Bandar Bukit Jalil, Kuala Lumpur

Working Arrangement: Monday – Friday, 9:00AM – 6:00PM

Benefits:

  • Annual Leave
  • Training and Professional Development Opportunities
  • Medical Coverage & Health Insurance
  • EPF / SOCSO / EIS Contributions
  • Commission and Accelerator Program
  • Performance Bonus
  • Local and Overseas Company Trips
  • Transportation Allowance
  • Additional benefits to be clarified during the offer stage

What You'll Be Doing:

  • Develop Sales Strategies: Plan and execute effective sales strategies to boost revenue and meet company objectives.
  • Lead and Inspire: Guide and motivate the sales team through coaching and performance management to achieve and exceed targets.
  • Nurture Client Relationships: Build and maintain strong, long-term relationships with key clients, ensuring satisfaction and trust.
  • Drive Account Growth: Identify new business opportunities, upsell existing accounts, and create strategic account development plans.
  • Master Product Knowledge: Develop deep understanding of company offerings to clearly articulate value propositions to clients.
  • Provide Client Support: Serve as the primary contact for key clients, coordinating with internal teams to resolve issues effectively and efficiently.
  • Strategic Planning: Develop and implement account strategies to enhance client satisfaction and business growth.
  • Forecast and Report: Collaborate with the sales team to anticipate client needs, track performance, and present progress reports to management.
  • Evaluate Performance: Conduct regular team reviews and provide feedback to improve sales performance and effectiveness.

Who They're Looking For:

  • Education: Bachelor's Degree in Business, Sales, Marketing, or a related field.
  • Experience: Minimum 2 years of experience in account management or sales.
  • Knowledge of Cybersecurity, Infrastructure Networking, Cloud, and Data Server Solutions is an advantage.
  • Fresh graduates with strong interest in IT sales are also encouraged to apply.
  • Track Record: Proven success in achieving or exceeding sales targets and driving business growth.
  • Communication Skills: Excellent verbal and written communication in English, Malay, and Chinese to effectively engage diverse clients.
  • Leadership Qualities: Strong ability to motivate and guide a sales team toward achieving common objectives.
  • Analytical & Problem-Solving Skills: Capable of identifying challenges and developing creative, strategic solutions.
  • Technical Acumen: Familiarity with Cloud and Security solutions to better understand client requirements and propose suitable offerings.

Job Types: Full-time, Permanent

Pay: RM4, RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you familiar with Cybersecurity, Infrastructure Network, Cloud, and Data Server solutions?
  • How long is your notice period/availability to join new employment?
  • How much is your expected basic salary?

Experience:

  • Account management: 2 years (Required)

Language:

  • Mandarin (Required)

Work Location: In person

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