L3 support

Job Title:Junior Application Maintenance / Production Support (L3) –AS400 (Banking Domain)Job Summary:Looking for a Junior L3 Support Developer to handle production support and maintenance for core banking applications on the AS400 platform. The role focuses on troubleshooting, managing incidents and change requests, ensuring system stability, and...

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era,...

We are seeking an experienced L3 System Analyst/Production Support with strong expertise in Java and Oracle Database to support critical banking applications under the CCO domain. The ideal candidate will manage end-to-end L3 production support, handle incidents, coordinate with multiple stakeholders, and ensure system stability. Experience in CRM (Microsoft...

We are seeking an experienced L3 System Analyst/Production Support with strong expertise in Java and Oracle Database to support critical banking applications under the CCO domain. The ideal candidate will manage end-to-end L3 production support, handle incidents, coordinate with multiple stakeholders, and ensure system stability. Experience in CRM (Microsoft...

Project Description:Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe, and North America, are looking for Consultants to be part of the project.The Technology and Operations function is comprised of five teams of specialists with distinct capabilities:...

Job Description:• Lead and manage end-to-end LAN/WAN network operations and infrastructure.• Provide L2/L3 support for network incidents and escalations.• Configure, monitor, and troubleshoot routing and switching environments.• Administer and optimize Cisco DNA Center (DNAC) for network automation and assurance.• Manage F5 load balancers and...

Key responsibilities:Take ownership of supporting tickets and incident management, troubleshooting issues end-to-end and keeping customers updated.Be the go-to escalation point for junior engineers by guiding, mentoring and solving any complex issues.Support Fortinet firewall products and related technologies, including configuration, monitoring, and...

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era,...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). Working on the life-cycle of help desk incidents. Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. Assigning the ticket to L3 support if necessary, otherwise, fixing...

1. Advanced Threat Detection & AnalysisPerform deep analysis of complex security incidents using SIEM, EDR, and threat intelligence platforms.Correlate data across multiple sources to identify patterns, anomalies, and indicators of compromise (IOCs).Escalate validated threats with detailed technical assessments and impact analysis.2. Incident Response...