Sr. Mgr, Materials

2 days ago

Batu Kawan, Penang, Malaysia LAM RESEARCH INTERNATIONAL SDN. BHD. Full time 90,000 - 120,000 per year

Spares Operations & Spares Planning team drive the service parts fulfillment & optimization of value chain during installation, warranty and post warranty Lam tools. We are looking for an individual who can provide leadership to growing team in Malaysia consisting of customer service, spares escalation and spares planning function. Provide leadership, hiring, training & assimilation, performance & career conversations related activities with the team. The individual will be accountable to groom & develop the team. He / She should be able to drive continuous improvements.

Additionally individual would be expected to significantly contribute to reverse value chain activities for spares parts business where it enables the repair and refurbishment of defective parts for possible reuse. This leader is expected to individually own various programs to support the charter of asset recovery team.

What you'll do

Team Leadership: Lead and develop a high-performing team supporting multiple spares operations activities. Foster a culture of innovation, accountability, and continuous improvement.

Asset Recovery: SupportRepairSupplier development and management and strategy, work scope documentation for migrating from repair parts to refurbished parts, develop local vendor capabilities, support the setup of defective part returns in local warehouses.

Performance Metrics: Drive performance to meet / beat KPIs & drive operational excellence.

Who we're looking for

Years of Experience: 15+ years of experience in supply chain or repair parts management parts, with at least 5 years in a leadership role within a high-tech or capital equipment environment.

Educational qualification: Bachelor's degree in supply chain, Engineering, Operations, or related field (Master's or MBA preferred).

Strong experience in leading multi-disciplinary functional teams within spares operations, Parts Order fulfillment, Procurement/Vendor Management simultaneously working on multiple business processes

Experience in large industrial company with diversified and globalized supply chain and manufacturing operations along with demonstrated capability to work with global stakeholders

Deep understanding of global service operations.

Demonstrated experience in strategic planning – setting vision and objectives, creating strategies, forecasting and budgeting

Proficiency in advanced planning systems and ERP tools; experience with digital transformation initiatives is a plus.

Strong analytical and problem-solving skills, with experience in data-driven decision-making.

Ability to work independently with cross functional stakeholders and in a matrix organization structure

Excellent communication and stakeholder management skills across global teams.

Preferred qualifications

Experience supporting a global installed base with complex service logistics.

Familiarity with lean principles and continuous improvement methodologies.

Ability to thrive in a fast-paced, innovative-driven environment.

Customer-centric mindset with a focus on uptime and service excellence.

Experience in managing global organization

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