Customer Service Executive
4 hours ago
Job description
- Process Purchase order
- Planning of customer's delivery / shipment schedule.
- Follow thru with production in meeting shipment schedule.
- Liaise with production department to ensure PO are complying as per Purchase Order.
- Responsible for all overseas - air and sea shipping documents.
- Work with all forwarding agents for efficient/cost saving shipment planning.
- Preparing the weekly customer outstanding order report.
- Maintain the proper filling system.
- Attend to customer enquiries (Freight & Courier charges)
- Providing support as and when requested by department manager, assistant manager, senior CS Executive to ensure the smooth and efficient running of the department.
- Follow up with agents to obtain latest update of shipment tracking.
- Provide latest shipping tracking to Customer.
Requirements
- Diploma/Degree holder in Business / Marketing or related disciplines.
- 2- 5years relevant experience
- Good command of both written and oral English.
- A team player with good communication and interpersonal skills
- Strong in Microsoft Excel & logical thinking.
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