Customer Service Executive

4 hours ago


Kota Kemuning Selangor, Malaysia Mega Fortris Berhad Full time

Job description

  1. Process Purchase order
  2. Planning of customer's delivery / shipment schedule.
  3. Follow thru with production in meeting shipment schedule.
  4. Liaise with production department to ensure PO are complying as per Purchase Order.
  5. Responsible for all overseas - air and sea shipping documents.
  6. Work with all forwarding agents for efficient/cost saving shipment planning.
  7. Preparing the weekly customer outstanding order report.
  8. Maintain the proper filling system.
  9. Attend to customer enquiries (Freight & Courier charges)
  10. Providing support as and when requested by department manager, assistant manager, senior CS Executive to ensure the smooth and efficient running of the department.
  11. Follow up with agents to obtain latest update of shipment tracking.
  12. Provide latest shipping tracking to Customer.

Requirements

  1. Diploma/Degree holder in Business / Marketing or related disciplines.
  2. 2- 5years relevant experience
  3. Good command of both written and oral English.
  4. A team player with good communication and interpersonal skills
  5. Strong in Microsoft Excel & logical thinking.


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