IT Support Executive
4 days ago
Key Responsibilities
- Own Sophos/FortiGate: policies/NAT, IPsec VPN, SSL VPN (MFA), logs, firmware & config backups.
- Operate site‑to‑site VPN (HQ L1/L3/L4); monitor latency/uptime; coordinate ISPs.
- Manage LAN/VLANs, Wi‑Fi (corp/guest), DNS/DHCP, QoS; maintain IP plan & diagrams.
- Admin Windows Server/AD DS: DNS, DHCP, GPO, file shares/NTFS permissions; (nice‑to‑have: DFS, RDS Gateway).
- Patching & monitoring (e.g., PRTG/Zabbix): servers, firewalls, services.
- Backups & DR: 3‑2‑1 for AD System State & file shares; monthly test‑restores; offsite copy.
- Security & compliance: least‑privilege, AV/EDR coverage, change records, audit readiness.
- Documentation & reporting: runbook/IPAM updated; weekly health notes & monthly KPI.
Minimum Requirements
- 0–3 years' experience in networking and/or Windows Server administration (multi‑site is a plus).
- Fresh graduates and candidates with related working experience are encouraged to apply.
- Hands‑on with Sophos or FortiGate firewalls, IPsec & SSL VPN.
- Strong AD/GPO, DNS/DHCP, SMB/NTFS, RDP basics; backup/restore know‑how.
- Clear communicator (English & BM; Mandarin a plus).
Job Types: Full-time, Permanent
Pay: RM3, RM6,500.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person
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