Credit Control Specialist
2 weeks ago
- 客户信用评估与审批:依据公司信用政策,协助审核新客户的信用额度和付款条件,并定期评估现有客户的信用风险,提出调整建议。
- 账款管理与催收:跟进客户应收账款,确保款项按时回收;对逾期账款及时进行催收(邮件、电话或上门催收);编制应收账龄分析表及逾期客户清单,并定期向上级汇报。
- 客户沟通与协调:与销售、运营及资产团队协调,解决账款争议;与客户进行定期对账,确保账务准确。
- 系统与记录管理:维护客户信用档案及付款记录;在系统中准确录入客户信用信息与回款数据,完成核销。
- 协助法律程序:对于严重逾期客户,协助法律部门启动法律追收流程。
- Customer Credit Evaluation & Approval: Assist in reviewing new customers' credit limits and payment terms in line with company policy; conduct periodic credit risk assessments for existing customers and propose adjustments.
- Accounts Receivable Management & Collection: Monitor customer receivables to ensure timely payments; follow up on overdue accounts through emails, phone calls, or visits; prepare AR aging reports and overdue customer lists for management review.
- Customer Communication & Coordination: Liaise with Sales, Operations, and Asset teams to resolve billing disputes; perform reconciliation with customers to ensure account accuracy.
- System & Records Management: Maintain customer credit profiles and payment records; accurately update customer credit information and collections data in the system, and complete payment offsetting.
- Legal Assistance: Support the legal team in initiating legal recovery procedures for severely overdue accounts.
- Diploma/Degree in Finance, Accounting, Business, or related fields.
- 1-3 years of relevant working experience (Credit Control or AR experience preferred).
- Familiar with receivables management process, strong communication and negotiation skills.
- Detail-oriented, responsible, and able to work under pressure.
- Proficient in MS Office; experience with ERP/SAAS systems is an advantage.
- Competitive salary package
- Annual performance bonus
- Career development and training opportunities
- Positive working environment
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