Senior System Engineer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hamilton Barnes 🌳 Full time 120,000 - 200,000 per year

Overview:

Our client, a leading global technology services provider, is seeking an experienced Senior Systems Engineer to take ownership of managing and optimising modern Microsoft-based infrastructure environments. The role involves a balance of hands-on engineering, problem-solving, and collaboration with technical and consulting teams to deliver secure, efficient, and scalable systems for enterprise customers.

This position suits someone who enjoys both deep technical work and client-facing collaboration - ensuring environments remain reliable, secure, and continuously improving.

Key Responsibilities:

  • Act as a senior technical lead across Microsoft 365 and Windows Server environments, ensuring performance, compliance, and security standards are met.
  • Serve as a key escalation point for complex incidents and drive permanent corrective solutions through to implementation.
  • Work closely with customers, managed services, and consulting teams to understand end-to-end environments and deliver tangible outcomes.
  • Lead technical workshops to identify recurring issues, propose optimisations, and implement best practices.
  • Manage and maintain core Microsoft infrastructure including Exchange, Active Directory, Entra ID (Azure AD), and related services.
  • Oversee endpoint security posture, including Microsoft Defender, vulnerability management, and secure score improvement.
  • Support virtualisation platforms such as VMware and Azure, as well as physical host infrastructure (ILO/IDRAC).
  • Mentor junior engineers and contribute to documentation and knowledge sharing within the wider technical team.

Core Technical Skills:

  • Strong hands-on experience across Microsoft Exchange, Exchange Online, and Microsoft 365 administration.
  • Solid knowledge of Windows Server technologies (Active Directory, DHCP, DNS, Group Policy) and Entra ID (Azure AD).
  • Familiarity with Microsoft Defender, including policy configuration, threat management, and secure score optimisation.
  • Working understanding of Microsoft Teams, Always On VPN, and related collaboration services.
  • Proficiency in VMware (vCenter, ESXi) and exposure to Azure virtualisation.
  • Experience performing firmware updates, patch management, and vulnerability remediation.
  • Knowledge of physical server infrastructure, remote management tools (ILO/IDRAC), and general infrastructure troubleshooting.

Ideal Background:

  • Minimum 5–8 years' experience in systems engineering or modern workplace environments.
  • Proven background in Microsoft enterprise environments, preferably within an MSP, consultancy, or large-scale enterprise setting.
  • Strong analytical and troubleshooting ability with a continuous improvement mindset.
  • Comfortable working in customer-facing scenarios and leading discussions on technical solutions.
  • Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, or VMware Certified Professional (VCP) are highly regarded.

Why Join:

This opportunity offers the chance to work with a forward-thinking global technology provider, supporting diverse enterprise clients and leveraging the latest Microsoft and virtualisation technologies. You'll be part of a skilled technical team, empowered to make key decisions, influence best practices, and deliver impactful improvements across complex environments.

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