Junior Customer Relationship Manager

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia FLERZ Management Consultancy Services Full time

Join our team as a Customer Service Manager (Short-Cycle Business) If you have experience selling services, spare parts, and high-value equipment (compressors, boilers, filters), we'd love to meet you. Grow your career in a dynamic, customer-focused sales environment

Job Title: Junior Customer Service Manager (Short-Cycle Business) at least 3 years experience

Level: Junior (Open to reviewing more senior profiles if identified)

Role Overview

The Customer Service Manager (Short-Cycle Business) is responsible for driving revenue through the sale of services, spare parts, and short-cycle equipment. The role focuses on fast-moving industrial products such as compressors, boilers, filters, and related components. The position requires strong sales experience, customer relationship management, and the ability to close complex deals.

Key Responsibilities

* Identify, develop, and close opportunities for services, spare parts, and short-cycle products.

* Build and expand customer relationships within assigned industries and equipment lines.

* Conduct customer visits, technical discussions, and requirements gathering.

* Prepare quotations, proposals, and commercial offers with timely follow-up.

* Manage and grow the sales pipeline with strong qualification and conversion rates.

* Collaborate with internal technical and service teams to support customer needs.

* Monitor market trends, competitor activity, and customer feedback.

* Lead sales negotiations and support contract discussions for parts and high-value equipment.

Key Experience & Skills

Mandatory:

* Minimum 3 years of industry experience selling services and spare parts, including:

○ Compressors

○ Boilers

○ Filters

* Experience as a Sales Manager for parts/components, handling 1–2 machine lines.

* Proven track record in selling high-value equipment.

* Strong experience in:

○ Pipeline development

○ Stakeholder management

○ Quoting and proposal creation

○ Negotiation and closing complex deals

Desirable:

* Experience working with technical or engineering teams.

* Understanding of short-cycle business models and service sales.

* Additional language skills.

Note: While the role is targeted at a junior level, more senior candidates may also be considered.

Educational Requirements

Mandatory:

* Bachelor's degree in Engineering, Business, Economics, or a related field.

Desirable:

* Sales, industrial equipment, or customer service certifications.

  • Customer Relationship Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full time 48,000 - 96,000 per year

    Hiring immediately for a reputed BANK @ KLCANDIDATE MUST POSSES - compulsory licenses - IPPC, FIMM, PCE, CEILLI, TBE, etc.Key Responsibilities:Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment. Manage customer relationships to increase share of wallet under the "Farmer" concept. Provide...

  • Customer Relationship Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TWO95 International, Inc Full time

    Hiring immediately for a reputed BANK @ KLCANDIDATE MUST POSSES - compulsory licenses - IPPC, FIMM, PCE, CEILLI, TBE, etc.Key Responsibilities: Acquire and manage customer relationships by providing financial planning advice in a sales oriented environment.Manage customer relationships to increase share of wallet under the "Farmer" concept.Provide financial...

  • Customer Relationship Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time 60,000 - 120,000 per year

    Sales and Service ManagementFocus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TATActively identify and pursue sales opportunities by:Expanding and growing new customer base & New Investment Account through referrals from existing PB...

  • Senior Relationship Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time 60,000 - 180,000 per year

    Key Responsibilities:To attend to a customer's request and preparing credit application to seek approval accordingly for granting of new loans.Perform annual review of existing portfolio and to attend to request for additional loans, variations or other requests and seek approval accordingly. Maintain good customer relationship.Issue letter of offer and...

  • Associate Customer Relationship Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time

    Sales and Service ManagementFocus on excellent personalized service to PB customers by attending to PB customers various banking transaction needs while resolving problems/complaints within specified TATActively identify and pursue sales opportunities by:Expanding and growing new customer base & New Investment Account through referrals from existing PB...

  • Junior Account Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trainocate Group Full time 30,000 - 40,000 per year

    We are looking for Account Manager to build our business. If you are already in Sales, you know what traits we seek and what your job is going to entail. To the very least, you got to be willing to learn, have a great work ethic, a positive attitude, enthusiasm and confidenceJob Duties:Identifying and establishing contact with new potential clients...

  • Relationship Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full time 60,000 - 120,000 per year

    *Create your future with Affin You too can make a difference.*Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeAchieve assigned KPIs and wealth targets through proactive sales activities such as acquiring...

  • Customer Relationship Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SmartHire by SEEK Full time

    Our client MIR Maju Enterprise Sdn. Bhd. is seeking a Customer Relationship Specialist to join their teamJoin a dynamic team focused on product development and distribution of professional-grade natural functional products. This role offers a unique opportunity to engage with customers across various channels, driving sales and enhancing customer...

  • Customer Relationship Management Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time 40,000 - 60,000 per year

    Job ResponsibilityManage customer communication mainly via chat messaging, with occasional phone calls.Provide customers with accurate and up-to-date exchange rate information.Build and maintain strong relationships with clients to encourage repeat business and trust.Negotiate exchange rates with customers and obtain agreement before passing instructions to...

  • Customer Relationship Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia THE ELITE ELEVATORS SDN. BHD. Full time 40,000 - 60,000 per year

    Designation: Customer Relationship ExecutiveNotice Period: Immediate joinerPreferred language: English, Malay & MandarinLocation: Kuala LumpurRoles and Responsibilities:• Building and maintaining relationships with clients and key personnel• Contact clients via calls, emails, or meetings to ensure they are satisfied withpurchased products/services•...