Agency Relationship Management, Specialist

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Malaysia Full time 60,000 - 120,000 per year

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

WE ARE LOOKING FOR .....someone who is able to

Manage Life Planners to drive engagement (i.e. CAC members, MDRTs, Convention Qualifiers)

Activate, grow and drive productivity of Life Planners

Collaborate with AD's Work Stream or departments to increase adoption and Active Agent/ Productivity of Life Planners

Roles and Responsibilities:

  • Manage Life Planners to drive engagement (i.e. CAC members, MDRTs, Convention Qualifiers)
  • Activate, grow and drive productivity of Life Planners
  • Collaborate with AD's Work Stream or departments to increase adoption and Active Agent/ Productivity of Life Planners
  • Generate CS leads through Project KEY from Life Planners
  • Management of the day to day distribution support and activities for right impact.
  • Work effectively with existing and develop new CS producers to maximize ANP and VoNB in Agency channel (including TAKAFUL).
  • Become the point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
  • Track sales performance and key initiatives and prepare weekly and monthly sales report
  • Collaborate with Segment Management to plan and execute engagement activities, R&R, campaigns to deepen and foster good relationships with Life Planners
  • Deep understanding of servicing issues and ability to appropriately escalate to Client Management

Minimum Job Requirement:

  • Education – Diploma or Degree Holder of any study
  • Experience – Minimum 5 years working experience in sales, or insurance / financial related industry
  • Special skills – Familiar in using Excel and PowerPoint, good presentation skills (one to one or one to many)
  • Managerial skills – has experience in managing a sales team
  • Good problem solving, conflict resolution and decision-making skills
  • Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment

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