Head of Technical
2 weeks ago
Job Responsibilities:
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Provide direction and support to technical staffs
- Establishing and enforcing company policies
- Evaluate team performance metrics
- Review new product and advise the management of its quality
- Responsible for handling service centre nationwide
- To manage spare parts for warranty/repair, ensure sufficient parts is available for warranty/repair use
- To read thru tender document and guide technical projects, advice on pricing proposal
- To handle major project arrangement assign by the management
- Overseeing scheduling & arrangement of daily task
- Analyse all technical activities and processes to ensure service delivery at high standards
- To report products issue and deal with supplier for solution
- Liaise with internal team, suppliers and customer for technical related matters
- Works with internal sales team and provide technical support
- Responsible on organising product training
- Liaise with government authorities on testing and certifications compliances
- Oversees all drafting and structural drawings of the project details utilizing CAD or similar design software
- To prepare and generate report to management as and when required
Job Requirements:
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), or any other equivalent field.
- Required language(s): Bahasa Malaysia, English, Mandarin
- Candidate fluent in Mandarin are preferred as the role requires to deal with Mandarin-speaking suppliers
- Well verse in other language is an added advantage
- At least 3-year(s) of working experience in the related field, preferably in Uninterruptible Power Supply (UPS) industry
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