TikTok Manager – Livestream

2 days ago


Klang, Selangor, Malaysia DESINCE SDN. BHD. Full time

WHO ARE WE?

Desince Sdn. Bhd. was founded in 2016 with a strong desire to provide the best resources to the e-commerce industry. We continuously improve and innovate to deliver a futuristic shopping experience to our consumer groups.

After years of development, Desince is now one of the leading e-commerce players in Malaysia — and we are committed to ongoing growth and contribution in the industry.

WHAT DO WE SELL?

A full range of fashion-related products, from men's to women's, covering both formal and casual wear.

EMPLOYEES

80 – 90 staff

COMPANY ACHIEVEMENTS

  • Top Seller - Lazada Fashion Category, 2022
  • Invited Speaker - Shopee Seller Summit, 2023
  • Top 2 Baby & Kids Seller - TikTok Shop Summit, 2024
  • 2nd Runner-Up - SIDEC Top E-Commerce Merchant Awards, 2024
  • Top 1 Kids Fashion Seller - TikTok 10.10 Super Sale, 2024
  • Top 5 Kids Fashion Seller - TikTok 11.11 Mega Sale, 2024
  • Top 2 Menswear Seller - TikTok 12.12 Year End Sale, 2024
  • Champion - SIDEC Top E-Commerce Merchant Awards, 2025

JOB OVERVIEW

Lead Desince's TikTok Livestream and Video operations. Manage hosts and content creators to achieve sales targets through engaging content, data analysis, and strong team training.

KEY RESPONSIBILITIES

  1. Livestream Sales Strategy

  2. Develop and execute TikTok Live plans to achieve daily and monthly sales targets.

  3. Plan show scripts, product storytelling, and engagement tactics for each session.
  4. Monitor livestream performance in real time and take action to improve conversion rates.

  5. Team Management & Coaching:

  6. Lead and mentor TikTok hosts and content creators.

  7. Conduct regular training on hosting skills, camera presence, and sales techniques.
  8. Create a high-performance, creative team culture.

  9. Content Direction & Production:

  10. Oversee creation of high-performing TikTok videos aligned with brand tone and sales objectives.

  11. Repurpose top live moments into short videos to boost visibility and engagement.
  12. Work with the creative team to maintain consistent visual standards.

  13. Data & Optimization:

  14. Track key metrics such as conversion rate, engagement rate, and video ROI.

  15. Analyze content performance and identify opportunities for improvement.
  16. Implement findings into new livestream and video strategies.

  17. Collaboration & Reporting

  18. Collaborate with E-Commerce and Product teams to plan campaigns and product highlights.

  19. Provide management with regular performance reports and improvement plans.
  20. Support management with ad-hoc projects or initiatives to achieve company goals.

REQUIREMENTS

  • Minimum 2 years of experience in TikTok Live or video content management.
  • Strong leadership, communication, and analytical skills.

BENEFITS

  • Additional leave
  • Free parking
  • 15% staff discount on Desince products
  • Insurance & medical coverage (including panel clinic)
  • Medical benefits
  • EPF / SOCSO / EIS / PCB
  • Monthly lunch gathering treat
  • Company trips & staff activities
  • Annual salary review
  • Company-provided laptop and necessary devices
  • Positive company culture and supportive working environment
  • Opportunities to grow and build a long-term career with us

JOB TYPE

  • Full-time, Permanent

SALARY

  • RM6,000.00 – RM10,000.00 per month + Sales Incentive

WORKING DAYS & HOURS

  • 5 days a week
  • 9:00 AM – 5:30 PM (1-hour lunch break)


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