Content & Social Media Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Maxis Full time 60,000 - 120,000 per year

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

1. Content Development & Execution

  • Create, edit, and publish a wide range of content (articles, blogs, infographics, case studies, videos, emailers, product sheets) tailored to enterprise customers.
  • Translate technical information and solutions into clear, engaging, and educational content for different formats and audiences.
  • Assist in developing sales enablement materials (presentations, brochures, one-pagers) for sales teams.
  • Ensure all content follows brand voice, guidelines, and maintains high quality.
  • Content Distribution & Amplification
    - Drive the end-to-end content distribution strategy and planning, ensuring all content reaches the target audience across owned, earned, and paid channels.

2. Social Media Channel Management

  • Manage day-to-day execution of the company's B2B social media channels (LinkedIn, Facebook), including posting, scheduling, and community management.
  • Support in planning and executing social media campaigns to build brand authority, customer trust, and education on digital transformation.
  • Monitor conversations, trends, and competitor activities to provide insights and recommendations.

3. Analytics & Optimisation

  • Track, measure, and report on performance of content and social campaigns (engagement, reach, downloads, clicks, leads).
  • Provide insights and recommendations to improve content effectiveness and audience engagement.
  • Assist in A/B testing of content formats and social campaigns to refine messaging and creative.

5. Collaboration & Support

  • Work closely with the Head of Content & Social Media, product & solutions teams, brand & comms, sales, and digital marketing teams to ensure aligned execution.
  • Coordinate with external agencies (social media agency, content development agency) to deliver quality assets.
  • Support event coverage (live posting, content capture, interviews) for enterprise campaigns.

What's next?

  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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