executive housekeeper

2 days ago

Petaling Jaya, Selangor, Malaysia Armada Petaling Jaya Full time 60,000 - 80,000 per year

Job description

RESPONSIBILITIES

  • Oversee all Housekeeping and Laundry operations to ensure the delivery of excellent service standards.
  • Monitor and evaluate guest satisfaction, setting departmental goals and objectives accordingly.
  • Conduct regular inspections of all fixtures, fittings, and appliances to ensure compliance with established standards, and take corrective action when necessary.
  • Supervise and assess the performance of the Housekeeping and Laundry teams, with a strong focus on training, teamwork, and service quality.
  • Ensure all staff maintain up-to-date knowledge of room categories, layouts, and available amenities.
  • Maintain accurate records and ensure proper inventory control of all linens, equipment, and departmental assets.
  • Ensure that duty rosters and staff leave schedules are properly planned and prepared, including scheduling for supervisors and below.
  • Assist with assigned administrative duties and departmental documentation.
  • Support in planning, organizing, and conducting training programs for Housekeeping staff.
  • Assist and relieve the Assistant Housekeeper or Housekeeping Supervisors as and when required.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Meal provided
  • Professional development

Experience:

  • Housekeeping: 5 years (Preferred)

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