L2 Service Desk Support

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Job Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-user's issues. candidate will be responsible for diagnosing, troubleshooting, and resolving IT-related...

Responsibilities:Attending to phone calls, self-service tickets and emails relating to business issues and to escalate issues appropriately using hierarchical and functional escalation guidelines.Monitor and ensure audit trail of all incidents/cases logged through the use of required tools. Manage incidents/ tickets ensuring speedy resolution within the...

About UsWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and...

[ad_1]Service Desk Analyst – French SpeakerPetaling Jaya – MalaysiaAbout UsWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.Our inclusive culture is the key to our success. We collaborate with our internal community of...

About UsAt Optimum Fit, we're more than just a gym, we're a fitness community built on energy, discipline, and transformation. Our team takes pride in offering a premium workout environment with a personal touch. We're now looking for a Front Desk Customer Service to be the welcoming face of our brand and ensure smooth daily operations.Key...

General InformationReq #WD Career Area:Information TechnologyCountry/Region:MalaysiaState:SelangorCity:Petaling JayaDate:Monday, November 24, 2025Working Time:Full-timeAdditional Locations:Malaysia - Selangor - Petaling JayaWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global...

Job ScopeProvide first-level technical support to customers for technology-related issues.Handle Service Requests in both languages (English and Mandarin) and respond via email, phone, portal, chat, etc.To perform remote maintenance tasks, ensuring "uptime" and providing fault handling and escalation.Providing verbal and written translation and...

We are seeking a professional and organized Front Desk Officer / Administrative Assistant to join our team. This role is responsible for greeting visitors, managing front desk operations, and providing general administrative support to ensure the smooth and efficient functioning of the office.Job Type: Full-timePay: RM2, RM2,500.00 per monthWork Location: In...

Job Description:Job Description: Service Desk Analyst (Mandarin Speaker)About DXC TechnologyDXC Technology is a leading Fortune 500 IT services company with $17.7 billion in revenue (FY21) and more than 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, markets function, and businesses move at the speed of digital...