Order Management Specialist
7 days ago
Key Job Accountabilities:
Manage the end-to-end order process, from order received to delivery, ensuring timely and accurate order processing.
Liaise with sales, production and logistics teams to provide updates on order status and resolve any issues or inquiries
Maintain and update the order management system, ensuring data accuracy and integrity
Support the procurement/purchasing team to ensure availability of required materials and timely delivery of orders
Assist with inventory management, including stock level monitoring and reporting
Contribute to the continuous improvement of order management policies and procedures
Other tasks as assigned.
Education/Experience Qualifications:
Minimum 2 years of experience in an order management or customer service role, preferably within the manufacturing.
Prior SAP/ERP knowledge is an added advantage.
Other Qualifications:
Good problem-solving and decision-making skills, with the ability to prioritise tasks and work under pressure
Excellent communication and interpersonal skills, with the ability to liaise effectively with cross-functional teams
Good numerical and analytical skills, with the ability to interpret data and identify trends
Keen attention to detail and a commitment to accuracy and efficiency
Flexible and adaptable, with a proactive and customer-centric approach.
Fluent in Mandarin language is an advantage.
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