Order Management Specialist

7 days ago


Kampung Bukit Minyak, Penang, Malaysia Avalon Electronics Sdn. Bhd. Full time

Key Job Accountabilities:

  • Manage the end-to-end order process, from order received to delivery, ensuring timely and accurate order processing.

  • Liaise with sales, production and logistics teams to provide updates on order status and resolve any issues or inquiries

  • Maintain and update the order management system, ensuring data accuracy and integrity

  • Support the procurement/purchasing team to ensure availability of required materials and timely delivery of orders

  • Assist with inventory management, including stock level monitoring and reporting

  • Contribute to the continuous improvement of order management policies and procedures

  • Other tasks as assigned.

Education/Experience Qualifications:

Minimum 2 years of experience in an order management or customer service role, preferably within the manufacturing.

Prior SAP/ERP knowledge is an added advantage.

Other Qualifications:

  • Good problem-solving and decision-making skills, with the ability to prioritise tasks and work under pressure

  • Excellent communication and interpersonal skills, with the ability to liaise effectively with cross-functional teams

  • Good numerical and analytical skills, with the ability to interpret data and identify trends

  • Keen attention to detail and a commitment to accuracy and efficiency

  • Flexible and adaptable, with a proactive and customer-centric approach.

  • Fluent in Mandarin language is an advantage.


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