Business Development Manager

Business Development Manager / Director (eKYC & AI Enterprise Solutions)

Role Overview

The Business Development Manager / Director is responsible for driving new business growth for the company's eKYC and AI enterprise solutions. This is a pure hunting role requiring a strong track record in identifying, engaging, and closing new clients across key industries such as financial services, telecommunications, and the public sector.

The ideal candidate is strategic, results-driven, and capable of building high-impact relationships to accelerate market expansion and strengthen the organization's presence in the digital identity and AI ecosystem.

Key Responsibilities

1. New Business Acquisition

• Proactively identify, pursue, and close new business opportunities for eKYC and AI enterprise solutions.
• Engage C-suite and senior decision-makers to drive enterprise-level deals.
• Maintain a strong pipeline of prospects and conversion opportunities.

2. Market Expansion

• Develop and execute go-to-market strategies targeting new industries and geographical markets.
• Focus on large enterprise customers and strategic accounts.
• Analyze market trends and assess competitive landscapes to identify growth opportunities.

3. Consultative & Solution-Based Selling

• Understand client pain points and business challenges to propose tailored digital identity and AI-driven solutions.
• Conduct product presentations, demos, and solution workshops with clients.

4. Partnership & Channel Development

• Build strategic alliances with system integrators, channel partners, and technology vendors.
• Drive joint go-to-market activities to increase adoption of the company's solutions.

5. Tender & Proposal Management

• Lead end-to-end tender preparation, proposal drafting, and submission.
• Ensure proposals are competitive, compliant, and aligned with client requirements.

6. Cross-Functional Collaboration

• Work closely with product, presales, technical, and solution delivery teams.
• Align sales strategies with product capabilities and implementation timelines.

7. Client Success & Retention

• Ensure seamless post-sales engagement and handover to delivery teams.
• Support client onboarding, satisfaction, renewals, and potential upselling opportunities.

8. Sales Reporting & Forecasting

• Maintain accurate sales forecasts and provide regular pipeline updates to management.
• Track KPIs, revenue performance, and business development activities.

Job Requirements

Experience

• Minimum
  5 years
  of experience in business development or solution sales, preferably in:
• AI / Machine Learning
• eKYC / Digital Identity
• Cloud solutions
• IT enterprise platforms
• Demonstrated hunting experience with a consistent record of achieving sales targets.
• Experience selling to enterprise clients—FSI, fintech, telecommunications, or government sectors.

Industry & Technical Knowledge

• Strong understanding of digital identity, eKYC processes, AI-driven enterprise solutions, and cloud technologies.
• Ability to engage in consultative and solution-based selling.
• Prior experience dealing with tenders, RFPs, and enterprise procurement cycles.

Sales Skills

• Proven ability to generate leads, negotiate contracts, and close deals.
• Strong relationship-building capability across C-level and senior stakeholders.
• Excellent communication, presentation, and negotiation skills in English and Bahasa Melayu.

Education

• Bachelor's degree in Business, Finance, Information Technology, Computer Science, or related field.
• Master's degree is an advantage.

Key Competencies

• Hunter mentality with a strong drive for results.
• Excellent B2B and enterprise sales acumen.
• Market research and business analysis skills.
• High adaptability and ability to manage multiple opportunities.
• Strong strategic and analytical thinking.
• Customer engagement and relationship management.

Additional Information

• Job Type:
  Permanent, Full-time
• Function:
  Sales / Business Development
• Industry:
  Artificial Intelligence / Digital Identity
• Role Level:
  Manager / Director
• Location:
  Malaysia