Admission Officer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia LSBF MALAYSIA SDN. BHD. Full time 30,000 - 60,000 per year

About Us

London School of Business & Finance (LSBF), with established campuses in the United Kingdom and Singapore, is a proud member of the prestigious Global University Systems (GUS) network. Our campus in Malaysia offers a wide array of academic programmes designed to uphold the highest standards of excellence in education, tailored to prepare students for global success.

Position Overview

The Admission Officer is responsible for managing the end-to-end admissions process, ensuring a seamless and compliant experience for both local and international students. This role requires precision, efficiency, and close collaboration with the Business Development and Marketing teams to verify student eligibility, process applications, and issue offer letters promptly.

Key Responsibilities

1. Application & Admission Management

  • Review, assess, and process student applications for Foundation, Diploma, Degree, and Professional programmes.
  • Evaluate international qualifications according to MQA and MOHE entry requirements.
  • Verify the authenticity of academic documents and ensure completeness before issuing offer letters.
  • Issue Conditional and Unconditional Offer Letters in line with institutional standards.
  • Maintain accurate student admission records in the CRM or admission management system

2. Coordination with Business Development & Recruitment Teams

  • Coordinate closely with the Business Development Team (BD Team) to assess the eligibility of applicants before processing their admission.
  • Provide guidance and support to Business Development Specialists (BDS) in processing student applications, ensuring all necessary documents are submitted and verified.
  • Communicate effectively with the BD team to resolve application discrepancies and ensure smooth handover from recruitment to admissions.
  • Update the BD team on admission outcomes, pending documents, and offer status regularly.

3. International Student Admission Compliance

  • Assess international student applications following EMGS, MOHE guidelines.
  • Check eligibility based on academic results, English proficiency, and country-specific criteria.
  • Coordinate EMGS submissions for visa applications, medical screening, and insurance.
  • Ensure compliance with institutional and government regulations for all international students.

6. Quality Assurance & Continuous Improvement

  • Ensure admission decisions align with institutional academic policies.
  • Participate in quality audits and continuous improvement initiatives.
  • Recommend process enhancements to improve turnaround time and applicant experience.

Qualifications & Requirements

  • Bachelor's Degree in Business Administration, Education, or related field.
  • Minimum 2–3 years of relevant experience in admissions or higher education administration.
  • Strong understanding of international qualifications, MOHE/MQA entry criteria, and EMGS processes.
  • Excellent communication and coordination skills, especially in working cross-functionally with Business Development teams.
  • Attention to detail, time management, and multitasking ability in a high-volume environment.
  • Proficiency in Microsoft Office Suite and CRM systems

Key Competencies

  • Analytical Thinking: Evaluates qualifications and documentation with accuracy.
  • Team Collaboration: Works effectively with the BD team and other departments to assist in order to achieve enrolment targets for the business development team by providing administrative assistant on time.
  • Integrity: Handles confidential data with discretion.
  • Result-Oriented: Ensures efficiency in admission turnaround times and offer issuance.

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