front office assistant

7 days ago

Kampung Baharu Nilai, Negeri Sembilan, Malaysia Nilai Springs Resort Sdn Bhd Full time 18,000 - 28,000 per year

JOB DESCRIPTIONS:

  • Provide courteous and efficient service, and if possible, to comply with each and every request.
  • Maintain guest records and other Front Office records. To check the arrival file which require special request like bay cot, extra bed or fruit basket
  • Check –in and check-out guests according to the procedure.
  • Work closely with the Housekeeping Department. Inform Housekeeping of early check-ins or late check-outs.
  • Prepare welcome folders and relevant material for FIT guests and groups arrival.
  • Handle mail, messages, packages, flowers, gift and other items for guests.
  • Reads Log Book and Notice Board for the latest news and follows up.
  • Responsible for the cash float, also responsible for any cash shortage/unsettled accounts (shortage) due to their negligence.
  • All credits letters received are to be acted upon and filed accordingly.
  • To witness the outlets cashier for drop in safe 3 times daily and to be recorded into the "cashier" witness logbook.
  • To validate all supportive documents pertaining to billing instruction and deposits.
  • Receive and hold in safe custody, all cash payments made by guests till the account is rendered.

Job Types: Full-time, Fresh graduate

Pay: RM1,700.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion

Ability to commute/relocate:

  • Nilai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • STM/STPM (Preferred)

Experience:

  • Front Office Assistant: 1 year (Preferred)

Location:

  • Nilai (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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