Receptionist cum Admin Assistant

2 days ago

Petaling Jaya, Selangor, Malaysia Medical Wellness Sdn Bhd Full time 32,000 - 40,000 per year

Key Responsibilities:

Front Desk Management:

  • Greet and welcome clients and visitors with a positive, helpful attitude.
  • Answer and direct phone calls, taking messages as necessary.
  • Schedule appointments and manage the clinic's appointment calendar.
  • Handle client check-ins and check-outs, ensuring a seamless process.
  • Maintain the reception area in a neat and presentable condition.

Administrative Support:

  • Assist with administrative tasks such as data entry, filing, and record-keeping.
  • Prepare and distribute correspondence, memos, and forms.
  • Manage office supplies inventory and place orders when necessary.
  • Coordinate with other staff to ensure smooth operations.
  • Assist in the preparation of regularly scheduled reports.

Client Relations:

  • Provide basic and accurate information in-person and via phone/email.
  • Address client inquiries and concerns, escalating issues when necessary.
  • Foster a welcoming environment to enhance client satisfaction and loyalty.

General Duties:

  • Support other departments as needed with various administrative tasks.
  • Assist in organizing company events and activities.
  • Uphold confidentiality and privacy standards for all client and company information.

Qualifications:

  • Diploma/Degree or equivalent; additional certification in Office Administration is a plus.
  • Proven experience as a receptionist, front office representative, or similar role.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong written and verbal communication skills.
  • Excellent organizational and multitasking abilities.
  • Professional attitude and appearance.
  • Ability to be resourceful and proactive when issues arise.

Preferred Skills:

  • Experience in the healthcare or aesthetic industry.
  • Familiarity with office management procedures and basic accounting principles.
  • Knowledge of client management systems and software.
  • Good command in English and Bahasa Malaysia. While Mandarin is not a requirement, it would be considered an added advantage.

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