Technical Support Engineer

Job Summary:Technical Support Engineer's core responsibility is to render technical support for sales activities. Through execution, he will learn and refine tactical skills, gaining a solid understanding of customers'/reps' businesses and goals. Technical Support Engineer is accountable for all technical services in his assigned territory and is subject to...

About CentificAt Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people– from our annual creative film and speech contests to our weekly office game tournaments,we mix...

About CentificCentific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We...

Company OverviewA leading manufacturer specializing in plastic compounds, masterbatches, and colorants, located in the Perai Industrial Estate, Penang. The company serves both local and international markets, focusing on high-performance products through its Solid Compounds Product Division, supported by a dedicated Technical Center for research and...

Key Responsibilities:Provide 1st-level technical support and functional assistance for end users' PC/Laptop and handheld devices via phone, email, remote tools, or in person.Troubleshoot and resolve hardware, software, network, and printer-related issues.Set up and configure desktops, laptops, mobile devices, and other peripherals.Monitor and maintain...

Job Responsibilities:Pre-Sales Technical Support: Provide expert technical advice to customers before sales, ensuring they understand the features and benefits of our ventilation systems.Ventilation Fan Systems Oversight: Take full responsibility for the technical aspects of our ventilation fan systems, including the motor with inverter, ensuring smooth...

In this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data records...

In this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data records...

About CentificCentific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We...

About CentificAt Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people– from our annual creative film and speech contests to our weekly office game tournaments,we mix...