Governance Manager

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About The Role

To ensure the business and operational activities are conducted in the RIGHT way and provide governance support to contribute to profitable and sustainable growth for Corporate Solutions Division.

Roles and Responsibilities

Audit Readiness

• Assist with internal & external audit exercise
• Follow up on audit items to ensure closure

Compliance, Governance and Risk Management

• Ensure compliance control & governance are in place
• Roll down regulatory requirements that impact business strategy
• Coordinate and consolidate feedback related to regulators guidelines to Compliance Department for submission
• Project manage the implementation of guidelines across CSD within the given timeline
• Liaise with Compliance and Risk on queries from Sales related to compliance and risk matters
• Timely follow up on Compliance and Risk related matters.
• Providing advice to sales, operations with regards to regulatory matters
• Preparation of reports, analysis, Quality assurance related activities. Includes liaising with stakeholders and IT for required data extraction
• Overseeing outsourcing assessments for CSD (TPAs, APTB, GI). Liaise with respective PICs to conduct the necessary annual assessment for submission. Ensure submission are complete within the stipulated timeline.
• Ensure CS Governance reporting are delivered on timely and accurate basis.
• Liaison with Enterprise Risk Management for departmental reporting, and necessary implementation and roll down.

Legal, Agreement and Contract

• Liaise with Legal to review and sign off client's agreements/contracts
• Assist to submit final agreement/contract to legal for approval and raise memo to endorse the document
• Maintaining the depository for agreements for quarterly review by respective Sales channels
• Liaise with legal on queries from Sales related to legal matters

Others

• Perform other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.
• Communicating and maintaining governance, risk and compliance processes and procedures in line with current good practice, and to identify and advise on governance issues, as required. Includes planning, execution and implementation by coordinating with relevant stakeholders.
• To assist in the development and implementation of governance related policies and procedures.
• To support or manage wider governance initiatives or projects, as required. Managing Regulators & AIA Group requirements.
• Provide strategic corporate governance advise to key stakeholders and colleagues on their responsibilities under applicable regulatory legislation and internal policies and procedures.

Minimum Job Requirements:

• Minimum 5 years working experience in the Insurance industry with good understanding and experience in Life Insurance product, operations, sales compliance, distribution channel, regulatory and internal requirement on ethical sales practices.
• Degree in Business Administration or/and Law (preferably) or any other fields
• Possess strong strategic, analytical, problem solving and decision-making skills, with high attention to detail
• Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge in PowerBI or any data analytics tool will be an added advantage.