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Billing Assistant

7 hours ago

Kampar Perak, Malaysia HOSPITAL UNIVERSITI TUNKU ABDUL RAHMAN Full time

Job Responsibilities:

  • Prepare and issue patient bills and invoices for medical services rendered.
  • Verify patient insurance coverage and liaise with insurance providers to process claims.
  • Ensure accurate entry of billing codes, procedures, and patient information into the hospital billing system.
  • Assist patients with billing-related inquiries, payment plans, and clarifications.
  • Follow up on outstanding payments and support collection efforts.
  • Coordinate with medical staff and relevant departments to resolve billing discrepancies or adjustments.
  • Maintain accurate records of billing transactions and patient accounts.
  • Support month-end closing activities and financial reporting when required.
  • Ensure compliance with hospital policies, regulatory requirements, and insurance guidelines.
  • Assist in processing refunds, adjustments, or write-offs as authorized by management.

Requirements:

  • Minimum SPM or equivalent
  • Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
  • Strong attention to detail, accuracy, and confidentiality.
  • Proficient in Microsoft Office (Excel, Word) and basic data entry.
  • Ability to work independently and handle multiple tasks in a fast-paced environment.
  • Willing to work on shift rotations, including weekends and public holidays when required.
  • Prior experience in hospital billing, insurance claims, or administrative roles will be an added advantage.