Sales Coordinator

2 days ago


Butterworth, Penang, Malaysia Lunacare Sdn Bhd Full time 24,000 - 36,000 per year
1. Sales Documentation ( SQL SYSTEM) (Main Responsibilities)
  • Prepare Quotation for customers.
  • Create Sales Order (SO) once customer confirms order.
  • Issue Sales Invoice / Proforma Invoice for billing.
  • Prepare Delivery Order (DO) for warehouse & courier dispatch.
  • Maintain and update product pricing, order records, and customer details.
  • Ensure all sales documents are accurate and properly filed.

2. Sales Support
  • Follow up with customers on order confirmations and required details.
  • Coordinate with Production on scheduling and job orders.
  • Coordinate with Warehouse for packing, delivery, and courier arrangements.
  • Prepare weekly/monthly sales reports.
  • Handle basic customer enquiries regarding order status, lead time, and documentation.

3. Payment & Finance Support
  • Chase outstanding payments (follow up on overdue invoices).
  • Send payment reminders and statements to customers.
  • Update payment tracking sheet and highlight overdue accounts to management.
  • Liaise with accounts department regarding receipts and payment status.
  • Ensure all invoicing is done on time to avoid delays in collection.

4. Administrative Support
  • Replenish office items (stationery, printing supplies, pantry items, sample bottles, etc.).
  • Maintain office stock inventory and ensure sufficient supplies.
  • Assist in courier bookings, document preparation, and filing.
  • Support HR/admin tasks such as attendance forms, leave documentation, and general office coordination.

5. Required Skills & Qualities
  • Strong communication skills in Malay, English, and Chinese.
  • Organized, detail-oriented, and good at multitasking.
  • Good follow-up skills (especially for payment chasing).
  • Customer-friendly with a problem-solving attitude.
  • Proficient in Excel/Google Sheets, WhatsApp, and basic sales documentation systems.


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