Logistic Customer Service/Telemarketing

1 day ago

Klang, Selangor, Malaysia Master Agencies Full time 21,600 per year

Job Responsibilities

  • Monitor customers shipments status and provide of excellence customer services at all time.
  • Provide immediate support to Team Leader, Manager and Management.
  • Handle all telephone enquiries for sea freight.
  • Provide sales support to new and existing customer accounts by interfacing with the customers in the areas of order processing, client onboarding, credit and billing process etc.
  • Prepare invoice to customers and follow up with payment status.
  • Follow-up of shipment status with East Malaysia or other relevant local Offices for customers to ensure prompt arrival of shipment.
  • Co-ordinate with Warehouse and Logistics Department on the booking, pickup and delivery of cargo for sea freight.
  • Build positive rapport and relationships both internally with colleagues and externally with clients, prospects and vendors (delivery drivers).
  • Must be able to communicate in English, Bahasa Malaysia, Mandarin (preferably).
  • Other ad-hoc duties as per assigned by managers and/or management.

Requirements

Only FEMALE candidates considered.

Possess High School Certificate/Diploma or equivalent.

Those with experience in logistics field will be an advantage.

Preferred applicants/candidates who lives in Port Klang/Klang or Shah Alam areas.

Please apply with full resume, attach photograph and provide a valid phone number for easy contact.

Job Type: Full-time

Pay: From RM1,800.00 per month

Ability to commute/relocate:

  • Klang: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Malaysian Special Skills Certificate (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • Mandarin, Bahasa Malaysia and English (Preferred)

Work Location: In person

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