Customer Service

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

Responsibilities• Responsible for the operational tasks of DP / DI / IE area:Call handling o Channel handling – Emails & Chat o Customer enquiriesClaim registrationComplaint handling• Ensure efficient customer service processes• Manage customer queries by sharing products information, repair request submission and checking status, etc. to customers...

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

Position: Banking Customer Service - MandarinLocation: Subang Jaya, Selangor, MalaysiaJob DescriptionKey Responsibilities:Banking Experience is must.• Response and follow up to customer inquiries through live chat and email.• Provide product information to customers.• Gather customer feedback and provide suggestions on improving customer serviceprocess...

**Responsibilities**: Nature of Business: IT service and solution provider Location: Industrial Park Subang, Subang Jaya (Must have transport) Position: Customer Support Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related) Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm) Task: - Checking of the warranty for...

Job Responsibilities:• Responsible for China & Taiwan customer online consultation and answering questions, providing effective answers to customer consultation needs• Maintain good communication and cooperation with relevant departments• To exceed customers' expectations in terms of customer service & accurate information• Work in a team to achieve...

Position: Maxis Customer Service ExecutiveWorking Location: Sunway Pinnacle, Petaling JayaWorking Days/ Hours: 5 days work, 2 days off (including weekends and Public Holiday) / Rotational Shifts (Earliest starts at 7 AM, last ends at 1 AM)Employment Type: 2-Years Renewable Contract (based on performance)Salary Package:Basic Salary: Range of RM 2,500 to RM...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...