Visual Merchandise Manager
2 days ago
Responsibilities:
Lead and embed The COG Way to build a team of engaged, high-performing brand and product ambassadors
Act as the voice of in-store experience, sharing insights and collaborating with Brand partners to shape future initiatives
Partner with Retail and Merchandising teams to deliver consistent, country-relevant store experiences that protect and elevate Brand DNA
Review in-store execution and make commercial and customer-focused decisions to drive performance and contribution
Remove friction points and ensure the team has what they need to deliver exceptional customer experiences across all channels
Brief and guide the team to deliver monthly visual sets in line with Brand plans and the VM Framework
Lead the execution of new brand initiatives and localized trade actions with sound judgment and market insight
Set clear expectations, review performance, and provide feedback and coaching using the Group Performance Framework
Drive team wellness, engagement, and development to enable succession and retention
Lead by example in creating a safe, inclusive, and values-driven workplace aligned with the Safety Matters Framework
Requirements
Strong leadership and people development capabilities — able to coach, motivate, and grow others
Excellent communication, collaboration, and influencing skills across multiple stakeholders
Commercial acumen with ability to balance brand, customer, and business priorities
Deep understanding of product knowledge, brand DNA, and visual merchandising principles
Customer-obsessed mindset with proven ability to deliver engaging retail experiences
Strategic thinker with curiosity, innovation, and problem-solving abilities
Demonstrated ability to manage change, drive results, and maintain personal effectiveness under pressure
Strong judgment and decision-making skills to adapt and localize strategies effectively
Minimum 5 years in retail management, brand experience, or visual merchandising leadership
Proven experience leading multi-site teams or large-scale retail operations
Background in fashion and or lifestyle retail environments preferred
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