Sales Consultant

ABOUT US

Sime Darby Auto Performance Sdn Bhd (SDAP) is the official importer of Porsche vehicles in Malaysia, taking over the local operations since 2010. SDAP is the authorised distributor and seller of Porsche vehicles and parts, and also provides After Sales Services for Porsche vehicles in Malaysia. It currently operates at Porsche Centre Ara Damansara, Porsche Centre Sg Besi, Porsche Centre Penang, Porsche Centre Johor Bahru. SDAP is under the Sime Darby Motors Division, a member of the Sime Darby Group.

WHY JOIN US

We believe in making a difference collectively, in an inclusive working environment that values a diversity of skills, backgrounds, experiences and cultures. If you are a self-motivated individual who wants to be part of a powerful force shaping the future of Porsche, join our team and start driving real change

JOB DESCRIPTION

Good systematic marketing to gain and retain customers.

Retain buyer as loyal customer through :

• Ensuring vehicle is properly prepared for delivery
• Following up delivery to ensure customers satisfaction
• Asking for referrals for other prospects
• Exercise proper collections on payment and ensure its compliance.

Locate prospective of new buyers through national prospective programs including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locator etc and other methods recommended by the Sales Supervisor and Branch Manager.

Maintain proper prospective system as required by Company or Principal.

Familiarize themselves with all relevant government legislations and regulations governing the motor trade.

Ensure records and systems are maintained as required.

To attend sales training when nominated by Company.

Determine from time to time the viability of penetrating in to competitor's market.

Work in close collaboration with Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales.

Familiarize with every aspect of our range of vehicles / product in order to answer relative questions correctly.

Fully conversant with Company sales policies and with Company sales and servicing policies.

Carry out existing laid down company policies.

Constantly acquire and update knowledge and experience of Company products from time to time.

Display highest integrity, to exercise initiative, judgment and tact and to conduct you at all times to the complete satisfaction of the Company.

Maintain prospect records systematically; attain effective use of the system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned.

Engage in company business only. Not allowed to trade on personal interest.

Aggressively and efficiently attend to customers and address complaints that may arise from time to time.

Ensure follow-up on any aspect of selling.

Perform showroom's duty on a specified day according to the roster. To ensure the tidiness and cleanliness of the showroom and the vehicles of the day or otherwise inform of your duty.

Additional duties may be charged to you from time to time as and when necessary.

Responsibility for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with the legal requirement which includes:

• Reasonable care of your health and safety
• Reasonable care that your acts or omissions do not adversely affect the health and safety of others.
• Complying with reasonable instructions
• Complying with Sime Darby Motors policies and procedures
• To complete any Sime Darby Motors internal/external trainings assigned.
• To report all incidents, hazards, and near missed to a supervisor or your host.

EDUCATION/PROFESSIONAL QUALIFICATION

Commercial and / or technical education

PROFESIONAL EXPERIENCE

Proven excellent sales track record in the motor industry, especially with experience in the sale of automobiles

Extensive client network.

Strong nowledge of Vehicle product.

Enjoy meeting people & Inquisitive mind to uncover customer's needs.

COMPETENCIES

Technical

• Product knowledge
• Computer literate

Leadership

• Negotiation
• Persuasive
• Communication skills
• Results/ targets driven
• Aggressive and go-getter
• Proactive

PROBLEM SOLVING/DECISION MAKING

Resourceful in attending to customers need and meeting their requirements within the company's policy.

Able to handle all types of customers.

INTERACTION

Internal

• Dealer Principal
• All the support employees in Sales Importer Department
• Customer Service Officer / Service Advisor
• Head of After Sales / After Sales Manager
• All service, parts and warranty employees

External

• Bankers
• Insurance Agent
• Vendors

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