Insurance Processing Specialist
1 day ago
The Insurance Processing Specialist is responsible for
reviewing, validating, and processing insurance policies, claims, and related documentation
accurately and efficiently. This role ensures that all transactions comply with company policies, service level agreements (SLAs), and regulatory requirements, while providing excellent support to internal teams and customers.
Key Responsibilities:
- Review and process
insurance applications, policy renewals, endorsements, and cancellations
in the system. - Validate policy information and ensure
accuracy of client data, coverage details, and premium amounts
. - Handle
claims documentation
, ensuring completeness and compliance with internal and external regulations. - Liaise with
underwriters, agents, and customers
to obtain missing information or clarify discrepancies. - Ensure timely processing of all insurance-related requests in line with SLAs.
- Support
monthly and quarterly reporting
, data reconciliation, and audit preparation.
Requirements:
- Diploma or Bachelor's Degree in
Insurance, Business Administration, Finance
, or related field. - 1–3 years of experience
in insurance operations, policy administration, or claims processing preferred. - Good understanding of
insurance policies, coverage types, and underwriting/claims processes
. - Must be able to speak, read in Cantonese and traditional chinese.
- Able to work independently and manage multiple tasks efficiently.
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