Global Live Inbound Services

Job ResponsibilitiesHandle inbound and outbound calls to support vehicle insurance renewals.Gather customer information to prepare quotations and process renewals.Assist customers with payment procedures and ensure accurate processing.Address customer inquiries and provide courteous after-sales support.Follow up on company-provided leads and approach...

Position OverviewTheGlobal Support Executive (GSE)is responsible for delivering exceptional customer support through multiple channels, including inbound and outbound calls, email, live chat, and face-to-face interactions. This role involves resolving product and service enquiries efficiently, providing solutions with professionalism, and serving as a...

Customer Service Agents – Call Center | InboundLocation:Petaling Jaya, Section 16 (Walking distance from MRT Phileo Damansara Station)Working Hours:5 working days/week with 2 rotational off days (between Monday - Sunday)Rotating Shifts:Morning: 7:30 AM – 4:30 PMAfternoon: 1:30 PM – 10:30 PM (Afternoon Shift Allowance Provided)Night: 10:15 PM – 7:45...

Customer Service Agents – Call Center Digital Banking -SG ( Inbound )Intake date: 5th January 2026Comprehensive training providedCareer growth opportunitiesFriendly, supportive team environmentWorking Location: Petaling Jaya, Section 16 (Walking distance from MRT Phileo Damansara Station)Working Hours:24/7 rotational shifts (5 working days, 2 rotational...

Pay: RM 2,200.00 – RM 3,000.00 per monthJob Type: Full-time, PermanentJob DescriptionMake and receive customer calls to explain car and motorcycle insurance renewal benefits.Use prepared scripts to explain product features, pricing, and advantages.Persuade and negotiate with customers to recommend suitable insurance plans.Prepare and email accurate...

Company Overview: One of the leading telecommunication providers in Malaysia, offering a wide range of mobile plans and services to meet the needs of its customers.Handling inbound calls and enquiries promptly from customers accurately and professionally.Follow up on and resolve customers' complaints to ensure they are close to being satisfied.Handling all...

Customer Service Agents – Call Center Digital Banking -SGIntake date: January 2026Inbound calls onlyComprehensive training providedCareer growth opportunitiesFriendly, supportive team environmentWorking Location: Petaling Jaya, Section 16 (Walking distance from MRT Phileo Damansara Station)Working Hours:24/7 rotational shifts (5 working days, 2 rotational...

Job ResponsibilitiesMake or receive calls with customers to share and explain vehicle insurance renewal.Gather customer details to prepare quotations and help with insurance renewals.Guide customers through the payment process and make sure everything goes smoothly.Answer customer questions and provide friendly after-sales support.Follow up with leads from...

Customer Service ExecutiveJob Type: 1 Year (Renewable)Working Day's: 5 days' work, 2 days off (9 hours working per day)Working Hours: RotationalLocation: Crystal Plaza, Petaling Jaya (LRT Asia Jaya).Menara AA, Kuala Lumpur (MRT Tun Razak Exchange).Role Function:* Attend to inbound calls in a contact centre environment.* Able to provide a high service level...

JOB SCOPE:Attending to inbound cals, live chats and emailsRespond to customers' general queries, complaints/feedbacks in a timely and accurate way.Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issuesManage customer complaints and feedback accordingly.JOB...