Senior Manager, Warehouse

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion.

Sports Direct Malaysia is currently looking for Senior Manager, Warehouse & Logistics to join our growing team. 

Sports Direct Malaysia currently operates a total of 40 retail stores domestically and manages a proprietary e-commerce site for domestic and regional fulfillment. Sports Direct Malaysia offers over 70 of the leading authentic global sports brands, offering the widest variety of choice and value. The company employs over 1000 staff with a view to expanding rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment. The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

Safety

• Lead H&S committee as committee President
• Actively participate in H&S programs and committee meetings
• Plan overall Safety Awareness initiatives with committee and execute safety improvement plans and safety toolbox
• Regular review on workplace and manpower safety aspects
• Perform required incident investigations and reporting if required
• Plan yearly Fire Evacuation exercise
• Zero Accident initiatives

People Management

• Build team capacity and cultivate a teamwork environment by working with the team on the ground
• Identify training requirement and ensure employees are adequately trained and competent within their role to ensure operational flexibility
• Coach 2nd liners in order that a common goal is focused upon and those business objectives are met consistently
• Planning, managing and adjusting staffing levels to meet daily operational requirements within the warehouse
• Manage manpower resources effectively to support business requirements and learn on work arrangement
• Review staff performance on regular basis to identify gaps and team improvements
• Track staffs' absenteeism, sick leaves and timekeeping effectively
• Organise quarterly team bonding event, eg: potluck, sports day & etc
• Motivate team to achieve business target

Relationship Management

• Liaise with inter-departments effectively with effective communication
• Regular review with transporters on performance and improvements
• Work closely with related departments to executive sales and companywide plans
• Regular discussion with forwarding partner on import shipment arrangement

KPIs Management

• Ensure achieve DC KPIs and identify gaps
• Able to monitor, gather data, and analyse data for KPIs reporting
• Monthly KPIs reporting to Management with justification on non-comply KPIs
• Able to deep dive into KPIs and perform PDCA / Kaizen / LEAN to improve overall DC KPIs achievement
• Ownership of related KPIs and work with internal team to achieve the targets
• Organised weekly/ monthly team meeting to address operational planning and challenges
• Regularly review SOPs to ensure efficiency and effectiveness of daily operational processes

Cost Control

• Regular review on warehouse resources
• Approved overtime request based on operational requirements
• Review/ Approval on Schedule Work Shift (Daily and Saturdays)
• Monitor foreign worker performance and required headcounts
• Monitor warehouse packaging material usage and source for alternative for better costing
• Waste management including recycle materials

Reporting

• Weeky Meeting - Retail & E-Commerce
• Monthly SDM Management Meeting
• DC headcount cost/Cost per Unit
• DC Transportation cost
• MYDC KPIs reporting
• Pending PL to load

Other Responsibilities

• Handle ad hoc tasks and projects as assigned by Line Manager or/and Management

Requirements:

• Must possess at least a Bachelor's Degree in Warehouse & Logistics Management, Business, or a related field
• Have a minimum of ten (10) years of hands-on experience in warehousing & logistics, preferably within the sports retail industry
• Strong understanding of warehouse & logistics management activities, shipments & manpower management
• Strong analytical skills with high numerical accuracy
• Excellent leadership, negotiation, and suppliers' relationship management skills
• Exceptional operational and coordination skills
• Collaborative team player with a positive attitude and the ability to thrive in a fast-paced environment

An OPPORTUNITY like this at Frasers Group is for the FEARLESS

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles, you will:

THINK WITHOUT LIMITS, and take the team with you

BE RELEVANT, to our people, to partners, and to the planet

OWN IT, and back yourself