Indoor Sales Support

4 days ago

Klang, Selangor, Malaysia JAC Recruitment Full time

Job Description:

  • Build and nurture strong relationships with both new and existing clients.
  • Respond promptly to inquiries from outdoor sales teams, delivering accurate and customized logistics solutions.
  • Conduct follow-ups to ensure client satisfaction and foster long-term partnerships.
  • Identify and pursue new business opportunities through multiple channels.
  • Prepare and present quotations, pricing proposals, and service agreements.
  • Negotiate terms with clients to secure profitable outcomes.
  • Collaborate with operations and customer service teams to ensure smooth shipment handling.
  • Oversee the preparation of essential documents, including shipping schedules and customs forms.
  • Provide regular sales performance reports and actionable insights to the sales manager.
  • Address customer complaints promptly and resolve issues to maintain high satisfaction levels.
  • Offer clients updates and guidance on best practices for shipment handling and cost optimization.
  • Conduct cold calls to potential clients to generate interest and leads

Job Requirements

  • Diploma or Degree in Business Administration, Logistics, or a related field.
  • 1–3 years of sales experience in logistics or freight forwarding preferred.
  • Strong interpersonal and communication skills, both written and verbal.
  • Familiarity with logistics services (freight forwarding, warehousing, customs clearance, etc.) is an advantage.
  • Strong organizational and time-management skills to manage multiple tasks effectively.
  • Knowledge of local and international logistics regulations is a plus.

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