Customer Service cum Indoor Sales Executive

1 day ago

Klang, Selangor, Malaysia MMW Bone Alignment Centre Full time 24,000 - 48,000 per year

Position: Customer Service & Indoor Sales Executive

Location: MMW Bone Alignment Centre, Bandar Bukit Raja, Klang

About Us:

MMW Bone Alignment Centre provides natural, non-invasive treatments through traditional Chinese martial art bone-setting and therapeutic techniques. We help individuals recover from sprains, misalignments, slipped discs, scoliosis, sciatica, and long-term pain — all without surgery, medication, or injections.

Responsibilities:

  • Handle client enquiries via WhatsApp, social media, calls, and walk-ins.
  • Clearly explain treatment options, pricing details, and available packages.
  • Engage potential customers to generate sales for treatments and professional training courses.
  • Conduct follow-ups to ensure clients continue and complete their therapy plans.
  • Keep accurate records of patients, enquiries, and sales activities.
  • Prepare documents, letters, and marketing materials as needed.
  • Achieve personal and team sales goals while maintaining excellent service standards.
  • Deliver exceptional pre- and post-treatment support to strengthen client relationships.
  • Promote the centre's wellness services, therapies, and training programmes.
  • Work closely with the marketing and operations teams to support campaigns and promotions.
  • Stay informed on industry updates, market trends, and competitors.
  • Collaborate effectively with practitioners and team members to ensure smooth daily operations.

Requirements:

  • Minimum 2 years of experience in customer service or sales (preferably in healthcare or wellness).
  • Excellent communication and interpersonal skills with strong client engagement ability.
  • Organized, proactive, and able to multitask in a dynamic environment.
  • Independent, self-driven, and a strong team player.
  • Fluent in Bahasa Malaysia and English; Mandarin or local dialects are an added advantage.
  • Able to work 6 days a week, including weekends.

Job Types: Full-time, Permanent

Pay: RM2, RM4,000.00 per month

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person

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