Customer Service Cum Forwarding

2 days ago

Klang, Selangor, Malaysia Orbit Shipping Sdn Bhd Full time 25,000 - 35,000 per year

Role Description

This is a full-time on-site role for a COD - Customer Service Cum Forwarding at ORBIT SHIPPING SDN BHD, located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, handling communication with clients, and assisting with various customer service-related tasks.

  • impot / export

  • customs declarations process (K1) for import shipment

  • communicating with customers to understand their customs brokerage needs & provide information and updates on their shipments

  • processing import documentation and providing accurate and timely information to customers regarding customs regulations, fees and duties

  • addressing customer inquiries & concerns

  • monitor closely the delivery schedules (FCL & LCL shipments)

  • liaise with local customer for arrival shipment, dutiable shipment and delivery status

  • arrange truck for delivery of required

BENEFITS

  • TRAINING WILL BE PROVIDED

  • PARKING AND MEDICAL CLAIM

  • BASIC UPTO 2.5K – 3K

  • DIPLOMA/BACHELOR'S DEGREE OR EQUIVALENT

Qualifications

  • Strong Interpersonal Skills and ability to maintain positive client relationships
  • Proven track record of ensuring Customer Satisfaction and effective Conflict Resolution
  • Excellent Communication skills, both written and verbal
  • Attention to detail and strong organizational skills
  • Ability to work effectively in a team-oriented environment
  • Proficiency in using customer service software and Microsoft Office suite
  • Prior experience in the shipping or logistics industry is a plus
  • High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous

Job Types: Full-time, Permanent

Pay: From RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Freight Forwarding Customer Service Manager

    2 days ago

    Klang, Selangor, Malaysia Worldgate Express Services Sdn Bhd Full time 72,000 - 468,000 per year

    Location: Bandar Bukit Tinggi, KlangIndustry: Freight ForwardingSalary Range: RM6,000 - RM9,000Job SummaryWe are looking for an experienced Customer Service Manager with strong sea freight import shipment handling experience and the ability to lead and develop a customer service team. The ideal candidate must come from the freight forwarding industry and be...

  • Freight Forwarding Customer Service Executive

    2 days ago

    Klang, Selangor, Malaysia Worldgate Express Services Sdn Bhd Full time 28,800 - 57,600 per year

    Location: Bandar Bukit Tinggi, KlangIndustry: Freight ForwardingSalary Range: RM2,800 – RM4,800 (Junior to Mid Level)Job SummaryWe are looking for a Customer Service Executive with sea freight import shipment handling experience from the freight forwarding industry. The role involves managing import shipments, coordinating with stakeholders, and ensuring...

  • online sales cum customer service

    2 weeks ago

    Klang, Selangor, Malaysia ECO WORLD MANAGEMENT SERVICES Full time 30,000 - 36,000 per year

    CUSTOMER SERVICE CUM ONLINE SALES (REPLY FACEBOOK MESSENGER, WHATSAPP & ETC)BOYS ARE MOST WELCOMEMINIMUM SPMFLUENT IN ENGLISH & MALAYOFFICE AT KLANG BANDAR BUKIT TINGGI , SELANGORHARDWORKING , HONEST , RESPONSIBLEHAVE OWN TRANSPORT5.5 WORKING DAYS ( MON - SAT )CAN REPLY CUSTOMER ON SAT/SUN OR PUBLIC HOLIDAY9AM - 6PMBASIC RM COMMISSION (CAN GET RM3000++)BELOW...

  • forwarding assistant

    2 days ago

    Klang, Selangor, Malaysia C&R FORWARDING AGENCY SDN. Full time 33,600 per year

    Able to work independentlyMust have knowledge in Declaration (ALDEC)Must have experience in declaration K1/K2/K3/K8/ZBFamiliar with Port Authorities / Northport / West Port / DagangnetFamiliar with process flow of customs declarationVGM / SSR / Gatepass knowledge is a mustFamiliar with OGA related permits and knowledgeJob Type: Full-timePay: RM1, RM2,800.00...

  • shipping coordinator cum admin assistant

    2 days ago

    Klang, Selangor, Malaysia BARAT OLEOCHEM SDN BHD Full time 30,000 - 60,000 per year

    About the role Join the growing team at BARAT OLEOCHEM SDN BHD as a full-time Shipping Coordinator cum Admin Assistant. This critical role will be responsible for coordinating the efficient movement and documentation of goods, ensuring a seamless import and export process for the company. Based in the vibrant port city of Port Klang, Selangor, you will be...

  • customer service manager

    2 days ago

    Klang, Selangor, Malaysia Taewoong Global Logistics Sdn Bhd Full time 60,000 - 120,000 per year

    About the role We are seeking an experienced Customer Service Manager to join our dynamic Freight Forwarding team at Taewoong Global Logistics Sdn Bhd in Klang, Selangor. This is a full-time position that will see you playing a pivotal role in delivering exceptional customer service and operational support to our diverse client base.What you'll be...

  • Clerk

    2 days ago

    Klang, Selangor, Malaysia Nanyang Forwarding & Shipping Agency Full time 18,000 - 30,000 per year

    Nanyang FSA is an established forwarding & logistics company with more than 60 years in the business based in Port Klang. We provide customs clearance, international freight forwarding, warehousing & transportation services via air, sea and land. We now have vacancies and are on the lookout for young, new talents to join our team.Our core values:We are a...

  • Executive - Logistic - Freight Forwarding (Custom Declaration)

    2 days ago

    Klang, Selangor, Malaysia Elite International Logistic (M) Sdn Bhd Full time 24,000 - 36,000 per year

    Employee Benefits:Medical ClaimOptical & Dental ClaimLong Service AwardEmployee Milestone GiftFestive CelebrationPrayer room (Muslim)Free ParkingJob Description:Growth and development opportunitiesMultinational customer profiles and processesInnovative supply chain solutions and digital logistics platformsMulticultural environment5 Days Work WeekWorking...

  • Finance Manager

    2 days ago

    Klang, Selangor, Malaysia GC Forwarding Services Sdn Bhd Full time 60,000 - 120,000 per year

    About the role GC Forwarding Services Sdn Bhd is seeking an experienced Finance Manager or Assistant Manager to join our dynamic team in Klang, Selangor. As a key member of our finance department, you will play a vital role in overseeing the company's financial accounting and reporting functions. This full-time position offers a competitive salary and the...

  • Senior Customer Service Executive

    2 weeks ago

    Klang, Selangor, Malaysia Freightcare Logistics Sdn Bhd Full time 40,000 - 80,000 per year

    Senior Executive – Customer Service / Pricing (Freight Forwarding) MalaysiaAbout DSL GroupWith 25+ years of industry experience, DSL Group is a global leader in shipping & logistics, operating across 20+ countries with 300+ employees worldwide.Role OverviewWe are hiring a Senior Executive – Customer Service / Pricing to support our Freight Forwarding...