Duty Manager

2 days ago

Penang, Malaysia Flamingo by the beach Penang (Owned by Magnum Leisure Sdn Bhd) Full time 60,000 - 80,000 per year

Company Description

Flamingo Hotel by the Beach, Penang, offers a blend of coziness and convenience in Tanjung Bungah. Located near the heart of Georgetown and the tranquility of Batu Ferringhi, it provides a perfect balance for relaxation. With 280 guestrooms, ranging from deluxe to suite rooms, the hotel caters to families, couples, and singles looking for a serene getaway in Penang. Experience the true meaning of 1Malaysia through our mix of traditional and modern comforts.

Role Description

This is a full-time, on-site role for a Duty Manager located in Penang, Malaysia. The Duty Manager will be responsible for overseeing daily hotel operations, ensuring guest satisfaction, managing staff, and addressing guest issues promptly. Other responsibilities include handling reservations, coordinating with different departments, supervising maintenance and housekeeping, and ensuring compliance with health and safety regulations.

Qualifications

  • Strong leadership and management skills
  • Excellent guest service and communication skills
  • Problem-solving and conflict resolution skills
  • Experience with hotel management software and reservation systems
  • Knowledge of health and safety regulations
  • Ability to work long hours, including weekends and holidays
  • Previous experience in a management role within the hospitality industry is beneficial
  • Fluency in multiple languages is a plus

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